Course Outline
Module 1: Office 365 ServicesThis module outlines the features of Office 35 and highlights recent enhancements to the service. It also explores licensing options, details the configuration process for Office 365 tenants, and presents suitable Office 365 client choices.Lessons
- Introduction to Office 365 services
- Overview of Microsoft 365 and Office 365 licensing
- Configuring Microsoft 365 tenants
- Office 365 clients
Module 2: Office 365 Administration, Tools, and TechniquesThis module explains how to control Office 365 using administrative portals and Windows PowerShell. It also clarifies how to manage administrative access and resolve administrative issues within Microsoft 365.Lessons
- Controlling Office 365 via administrative portals
- Managing Office 365 with Windows PowerShell
- Handling administrative access in Microsoft 365
- Resolving administrative issues in Office 365
Module 3: Managing and Troubleshooting Directory Synchronization and ObjectsThis module covers directory synchronization and federation. It details the management of Microsoft Azure Active Directory Connect (Azure AD Connect) as well as user and group objects within Office 365. Furthermore, it provides methods for resolving issues with objects and directory synchronization in Office 365.Lessons
- Introduction to directory synchronization and federation
- Managing Azure AD Connect
- Handling user and group objects in Microsoft 365
- Resolving object and directory synchronization issues in Office 365
Module 4: Managing and Troubleshooting Exchange OnlineThis module details the subscription options and roles available in Exchange Online. It describes how to manage recipients and client access policies in Exchange Online, as well as how to resolve issues within the platform.Lessons
- Introduction to Exchange Online management
- Managing Exchange Online recipients
- Handling client access policies in Exchange Online
- Resolving Exchange Online issues
Module 5: Managing and Troubleshooting TeamsThis module introduces Teams and explains the processes for administering, managing, and resolving issues within the platform.Lessons
- Introduction to Teams
- Managing and operating Teams
- Creating and managing teams within Teams
- Resolving Teams issues
Module 6: Managing and Troubleshooting SharePoint OnlineThis module covers the configuration of SharePoint Online settings, site collections, and external user access. It also explains how to manage Microsoft OneDrive for Business synchronization and how to resolve issues with SharePoint Online.Lessons
- Introduction to SharePoint Online management
- Managing SharePoint Online site collections
- Handling external users in SharePoint Online
- Configuring OneDrive for Business
- Resolving issues with SharePoint Online and OneDrive for Business
Module 7: Planning and Deploying Microsoft 365 Apps for EnterpriseThis module describes Microsoft 365 Apps for enterprise. It further explains how to plan and oversee user-driven deployments of Microsoft 365 Apps for enterprise and how to troubleshoot these deployments.Lessons
- Introduction to Microsoft 365 Apps for enterprise
- Overseeing Microsoft 365 Apps for enterprise deployments
- Troubleshooting Microsoft 365 apps deployments
Module 8: Managing and Troubleshooting Office 365 Compliance and SecurityThis module outlines the compliance features available in Office 365. It explains how to manage Azure Information Protection and Office 365 compliance features, how to set up and manage email security in Office 365, and how to resolve compliance and protection issues.Lessons
- Introduction to compliance features in Office 365
- Managing information protection in Office 365
- Administering compliance features in Office 365
- Setting up and managing email security in Office 365
- Resolving Office 365 compliance and protection issues
Requirements
- A solid understanding of ___.
- Practical experience with ___.
- ___ programming skills.
Intended Audience
- ___
- ___
- ___