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Course Outline

Module 1: Understanding the Term “The Cloud”

This module explores the origin and meaning of the term “The Cloud,” and teaches how to distinguish Cloud technologies from other IT services. It also covers the different types of Cloud infrastructure and services.

Lessons

  • Types of Cloud Infrastructure
  • Private Cloud
  • Public Cloud
  • Hybrid Cloud
  • Types of Cloud Services
  • Infrastructure As A Service (IaaS)
  • Platform As A Service (PaaS)
  • Software As A Service (SaaS)

Upon completion of this module, students will be able to:

  • Describe and understand the types of Cloud Infrastructure and Cloud Services.
  • Compare Private, Public, and Hybrid cloud deployments and use cases.
  • Evaluate products based on their service type: IaaS, PaaS, and SaaS.

Module 2: Understanding and Utilizing Cloud Systems

This module teaches students how to analyze cloud systems to determine how they can benefit an organization.

Lessons

  • The Cloud as a Utility Model
  • The Cloud as a Housing Model
  • Cloud systems adoption across industries
  • The mobile advantage of the Cloud

Upon completion of this module, students will be able to:

  • Analyze cloud systems and determine how they can be leveraged to benefit an organization.
  • Understand common analogies used to describe Cloud systems.
  • Describe the Cloud housing model.
  • Compare On-Premises and Cloud models.
  • Compare Cloud adoption trends across industries.
  • Describe the advantages of Cloud systems in connecting to and configuring mobile devices.

Module 3: Cloud Infrastructure Technologies

This module details the protocols and standards used in Cloud systems, explains X.500 Directories, describes the use of X.509 certificates, and explores concepts related to various forms of SSO.

Lessons

  • LDAP (Lightweight Directory Access Protocol)
  • X.500 Directory Systems
  • X.509 Certificate Services and PKI
  • Single Sign On (SSO) and Same Sign On (SSO)
  • Common SSO Designs in Microsoft environments

Upon completion of this module, students will be able to:

  • Describe the key features of LDAP and explain their importance.
  • Understand what X.500 systems are and how they relate to Active Directory and Cloud systems.
  • Describe X.509 certificate services and how PKI is utilized with Directories and Cloud services for Authentication and Encryption.
  • Understand the importance of SSO and distinguish between Same Sign On and Single Sign On.
  • Describe common Microsoft implementations of Same and Single Sign On.

Module 4: Control of Data and Continuity of Services

This module covers Service Level Agreements (SLAs), Change Management, and the roles and responsibilities organizations must fulfill to ensure computing services and data remain secure and available.

Lessons

  • Service Level Agreements (SLA)
  • Change Management

Upon completion of this module, students will be able to:

  • Describe the key features of a Service Level Agreement for typical Cloud systems.
  • Understand the meaning of 99.9% uptime and its relation to an SLA.
  • Describe how Change Management differs in Cloud environments compared to On-Premises settings.

Module 5: Security & Privacy Considerations

This module outlines the critical security topics relevant to all cloud products and services, as well as regulatory requirements, eDiscovery, Investigative Support, Data Segregation, Long-Term Viability, and auditing.

Lessons

  • Assessing Cloud Security
  • Privileged User Access
  • Regulatory Compliance
  • Investigative Support
  • Data Segregation
  • Recovery
  • Long-Term Viability – Transfer of Data

Upon completion of this module, students will be able to:

  • Describe security concerns and mitigation strategies in cloud systems.
  • Explain how regulatory compliance and auditing are managed in a cloud environment.
  • Answer critical questions regarding long-term systems management and viability.

Module 6: Review Questions

This module reviews the major topics covered in the one-day course, providing students with an opportunity to reinforce retention and expand on related topics. It also allows the instructor to assess learner comprehension and address any knowledge gaps.

Lessons

  • Cloud Advantages
  • Cloud Terms and Acronyms
  • Microsoft Cloud Products
  • Security and Regulations

Upon completion of this module, students will be able to:

  • Demonstrate a solid understanding and comprehension of the core topics of this course.

Module 7: PKI Fundamentals (optional)

This module explains why understanding Public Key Infrastructure (PKI) is critical for the design, maintenance, and management of all cloud technologies. Almost every technology supporting cloud access includes PKI components. PKI is not a standalone system but a series of technologies integrated by developers into security and access systems.

Lessons

  • PKI Fundamentals
  • Digital Signing
  • PKI Review Questions

Upon completion of this module, students will be able to:

  • Describe the key features and functions of PKI.
  • Understand the importance of underlying cloud technologies.
  • Describe how PKI Authentication, Encryption, and Digital Signing work.

Module 8: Understanding Cloud Authentication and Authorization (optional)

This module explains that Authentication ensures entities (such as users or computers) are who they claim to be, while Authorization determines the rights or permissions a user or computer possesses. SID, GUID, and traditional ACLs can pose challenges in Hybrid Cloud environments or SSO implementations because these identification systems are often vendor-specific. This module explains how new systems are deployed to overcome these issues.

Lessons

  • Understanding Cloud Authentication and Authorization
  • How Claims-based systems can replace GUID and ACL-biased systems.

Upon completion of this module, students will be able to:

  • Describe the key features used in traditional systems and explain how new claims-based systems offer advantages in the cloud.

Module 9: Labs and Demonstrations (optional)

Depending on the allocated time and audience, the instructor may choose to present selected demonstrations or, if equipment is available, allow students time for hands-on experience.

Lessons

  • Azure Availability Evaluation
  • Office 365 simulation walkthrough

Lab : Azure Availability Evaluation

  • Evaluating Microsoft Azure Cloud Services

Lab : Office 365 Simulation Walkthrough

  • Administrating Office 365 Part 1
  • Administrating Office 365 Part 2
  • Administrating Office 365 Part 3

Upon completion of this module, students will be able to:

  • Describe the key features for evaluating Microsoft Azure availability.
  • Perform a walkthrough of Office 365 management environments.

Requirements

Prior to attending this course, students must possess:

  • A fundamental understanding of networking concepts.
  • Basic knowledge of Windows operating systems.
  • A basic understanding of security concepts, specifically authentication and authorization.
 7 Hours

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