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 Duration 7 hours

Course Outline

Outlook Today

  • Utilising the Outlook Today pane
  • Tailoring the Outlook Today layout

Customising Outlook

  • Adjusting display views
  • Generating shortcuts to web resources
  • Leveraging favourites

Email

  • Re-sending and recalling messages
  • Configuring signatures and stationery
  • Monitoring email delivery
  • Managing mail formats

Contacts

  • Exporting contact lists to Excel
  • Handling VCards
  • Calendar management
  • Coordinating group schedules
  • Sharing calendar entries

Journal

  • Initiating the journal feature
  • Reviewing journal records
  • Creating manual journal entries

Managing Mail

  • Utilising the organise tool
  • Establishing and managing personal mail folders
  • Implementing rules for automated mail processing
  • Locating specific messages
  • Archiving historical messages

Viewing Other Users' Folders

  • Granting folder access permissions
  • Accessing colleague folders
  • Linking external mailboxes to your account

Forms

  • Designing and deploying custom forms

Requirements

Participants should possess a solid working knowledge of fundamental Outlook operations before enrolling in this advanced module.

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