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Course Outline

Module 1: Core Principles of Adobe Marketo Engage

  • Overview of the platform and user interface
  • Fundamentals of marketing automation and lead lifecycle oversight
  • Effective management of leads, accounts, and audience segments
  • Establishing intelligent segmentations and dynamic lists

Module 2: Campaign Development and Essential Automation

  • Setting up email programs and web forms
  • Developing landing pages and dynamic content blocks
  • Constructing automation workflows, including drip campaigns
  • Tracking campaign effectiveness and refining results

Module 3: Sophisticated Automation and Personalization

  • Crafting multichannel nurturing programs (email, social, web)
  • Utilizing tokens and snippets for consistent content reuse
  • Implementing AI-driven personalization via Adobe Sensei
  • Connecting CRM platforms like Salesforce and Microsoft Dynamics

Module 4: Analytics and Data Stewardship

  • Building dashboards and generating performance reports
  • Grasping multichannel attribution and determining ROI
  • Enforcing data governance and maintaining security compliance
  • Adopting best practices for marketing campaigns in educational and commercial sectors

Module 5: Applied Workshop – Campaign Simulation

  • Configuring a practical campaign scenario for higher education
  • Developing automated workflows for student engagement and follow-up
  • Assessing and presenting outcomes aligned with campaign goals

Conclusion and Future Directions

Requirements

  • A foundational understanding of digital marketing and CRM principles
  • Familiarity with email marketing and lead management processes
  • A keen interest in automation and data-driven marketing approaches

Target Audience

  • Faculty members and marketing professionals affiliated with the School of Commercial Engineering
  • Specialists in marketing automation and CRM coordinators
  • Academic staff involved in communication, outreach, or enrollment marketing
 21 Hours

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