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Course Outline

Day 1: Foundations and Reliable Use of GenAI

Core concepts of AI and GenAI: understanding functionality, value proposition, and limitations

Prompt engineering: utilizing reusable prompt structures, clear inputs, constraints, and defined output formats

Refinement techniques: improving results through feedback loops and structured instructions

Ensuring output quality and verification: using checklists, cross-checking, addressing assumptions, ensuring traceability, and defining acceptance criteria

Standardizing deliverables: creating templates for technical notes, summaries, reports, and action items

Documentation and requirements management: drafting, rewriting, structuring, summarizing, and writing change/requirement documents

Ethical use and data security: maintaining confidentiality, protecting IP, applying governance principles, and adhering to safe-use guidelines

Hands-on practice using realistic, anonymized scenarios


Day 2: Applied Use Cases, Productivity, and Workflow Integration

Analysis and reporting: transforming raw data into structured insights and executive-ready summaries

Problem-solving and troubleshooting: leveraging AI for root cause analysis and action planning

Cross-functional communication: enhancing decision clarity, handovers, meeting minutes, and stakeholder alignment

AI as a coding and automation copilot: safely generating and reviewing code snippets, pseudocode, and test logic

Accelerating knowledge work: developing reusable procedures, internal standards, and knowledge-base content

Workflow integration: establishing repeatable end-to-end processes from request to deliverable, including validation steps

Prompt libraries and checklists: curating role-specific collections to improve consistency and adoption

Capstone exercise and 30-day adoption plan: converting one practical case per participant into a repeatable workflow, focusing on quick wins and straightforward measurement

Requirements

This training is tailored for professionals in engineering, technical, and operational fields who manage documentation, structured processes, data-driven decision-making, and inter-team collaboration. It is ideal for specialists and team leaders seeking to boost productivity and output quality through Generative AI in their daily tasks, without the need for advanced programming or data science expertise. The course also benefits operational or business support roles that regularly engage with technical information and require clearer, faster, and more consistent deliverables.

 14 Hours

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Price per participant

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