Claude AI for Customer Support and Service Operations Training Course

A two-day program designed for developers who already utilize AI coding tools like Cursor, Claude Code, or Copilot. The curriculum focuses on delegating comprehensive tasks to agents, constructing the personalization stack (Rules, AGENTS.md, Skills, MCP, Agents), establishing and building MCP servers, executing agents in parallel, and implementing a structured agentic workflow. The content is tool-agnostic and builds upon the Foundations course.

This two-day course serves as an introduction to AI-assisted software development, designed for individuals new to these tools, including those with minimal or no coding background. Participants will learn how these tools function, how to effectively guide them using prompts, and how to apply them to routine tasks such as building a small project from the ground up, working within an existing codebase, and reviewing outputs. The curriculum is tool-agnostic, making it applicable to platforms like Cursor, Claude Code, Copilot, and similar solutions. This course serves as a prerequisite for the Agentic AI Development: Advanced Workflows course.

This two-part training programme is tailored for software delivery teams seeking to embed AI-assisted engineering workflows into their daily operations via Claude Code.

This two-day programme equips finance teams with the skills to integrate AI and Claude into their daily operations. The emphasis is placed on practical application rather than theoretical concepts, guiding finance professionals on how to leverage Claude responsibly for analysis, reconciliation support, reporting, documentation, stakeholder communication, and workflow optimization.

This programme is tailored for investment, finance, and analyst teams aiming to leverage Claude more effectively within their daily operations, including financial modelling, forecasting, investment analysis, comprehensive document reviews, model commentary, and creating presentation-ready materials.

This instructor-led, live training in Uzbekistan (online or onsite) is designed for beginner to intermediate-level content creators, writers, and marketers who want to leverage Claude AI for content generation, editing, and summarization to enhance blogs, reports, and marketing materials.

By the end of this training, participants will be able to:

• Use Claude AI for content brainstorming and idea expansion.
• Enhance writing through AI-assisted editing and proofreading.
• Generate summaries for long-form content and reports.
• Automate marketing copy creation for various platforms.

This live Claude AI training session in Uzbekistan empowers professionals to utilize the platform for data analysis and BI tasks. It explores exploratory data analysis, SQL generation, and dashboard design through natural language prompting, with the goal of streamlining workflows and enhancing the extraction of insights from business data.

This instructor-led, live training in Uzbekistan (online or onsite) is designed for intermediate-level software developers and AI engineers who want to integrate Claude AI into their applications, create AI-powered chatbots, and improve software functionality using AI-driven automation.

By the end of this training, participants will be able to:

• Use the Claude AI API to integrate AI into applications.
• Develop AI-driven chatbots and virtual assistants.
• Enhance applications with AI-powered automation and NLP.
• Optimize and fine-tune Claude AI models for different use cases.

This instructor-led, live training in Uzbekistan (available online or on-site) is designed for intermediate-level researchers, analysts, and knowledge professionals seeking to harness Claude AI for processing vast datasets, synthesizing information, and automating research workflows.

Upon completion of this training, participants will be able to:

• Utilize Claude AI for literature reviews and research synthesis.
• Summarize reports, research papers, and long-form documents.
• Extract key insights and trends from both structured and unstructured data.
• Integrate Claude AI seamlessly into research and knowledge management processes.

This instructor-led, live training in Uzbekistan (online or onsite) is designed for beginner-level professionals who wish to integrate Claude AI into their daily workflows to improve efficiency and automation.

By the end of this training, participants will be able to:

• Leverage Claude AI to automate repetitive tasks and streamline workflows.
• Boost personal and team productivity through AI-powered automation.
• Integrate Claude AI with existing business tools and platforms.
• Optimise AI-driven decision-making and task management.

This instructor-led, live training in Uzbekistan (online or onsite) is aimed at senior leaders and executives who wish to harness Claude as a strategic business assistant to enhance decision-making, accelerate planning and build competitive advantage through AI-augmented leadership.

Claude Code goes beyond simple code completion; it is a terminal-native development agent that analyzes your codebase, plans multi-step modifications, executes tests, and transforms a single prompt into a fully working outcome. This one-day workshop provides participants with structured, practical experience in configuring Claude Code for real-world projects, crafting effective delegations to yield reviewable outputs, leveraging CLAUDE.md as persistent project memory, and integrating internal tools through the Model Context Protocol.