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Duration 14 hours
Course Outline
Introduction to Enterprise AIOps Platforms
- An overview of enterprise observability and the evolution of AIOps
- The role of Splunk, Moogsoft, and Dynatrace within the AIOps ecosystem
- A comparative analysis of capabilities, including strengths, integrations, and specific use cases
Leveraging Splunk for AIOps
- Ingesting metrics, logs, and events from various sources
- Developing searches, dashboards, and alerts to gain real-time insights
- Utilizing Splunk ITSI for anomaly detection and service health scoring
Achieving Operational Intelligence with Moogsoft
- Understanding the architecture and deployment of Moogsoft AIOps
- Implementing noise reduction, deduplication, and alert correlation strategies
- Automating incident workflows and enriching incident data
End-to-End Observability with Dynatrace
- Deploying OneAgent and enabling auto-discovery of services
- Harnessing Davis AI for root cause identification and predictive problem alerts
- Monitoring cloud-native environments, managing SLOs, and analyzing service flows
Integrating Splunk, Moogsoft, and Dynatrace
- Achieving cross-platform data integration via APIs
- Establishing unified incident management and escalation pathways
- Centralizing insights through integrated dashboards and alert pipelines
Designing Scalable AIOps Workflows
- Implementing self-healing automation across different toolchains
- Defining KPIs and reporting mechanisms for AIOps performance
- Ensuring governance, access control, and audit compliance
Case Studies and Enterprise Use Scenarios
- Real-world examples from the finance, telecom, and retail sectors
- Assessing the ROI of adopting AIOps solutions
- Planning phased rollouts and managing organizational change
Summary and Next Steps
Requirements
- Practical experience with IT operations or monitoring platforms
- Familiarity with enterprise observability workflows
- Fundamental understanding of alerting, metrics, and logs
Target Audience
- IT managers focused on service reliability
- Enterprise monitoring and observability teams
- Operations architects and infrastructure leaders