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 Duration 28 hours

Course Outline

The AI Forward Deployed Engineer Role

  • Distinguishing the role from ML Engineer and Solutions Engineer positions.
  • Focusing on end-results rather than just delivery milestones.
  • Collaborating effectively with product, research, and security teams.

Navigating Discovery in Complex Enterprises

  • Tracking workflows from start to finish.
  • Mapping existing systems, data flows, and handoff points.
  • Identifying specific constraints that hinder business value.

Problem Scoping and Prioritization

  • Evaluating use cases for technical and business feasibility.
  • Ranking candidate workflows based on effort required.
  • Selecting the initial workflow for validation.

Value Framing and Acceptance Criteria

  • Establishing baseline metrics before development begins.
  • Translating technical concepts into business case language for financial stakeholders.
  • Defining acceptance criteria in collaboration with end-users.

Model Selection: Frontier and Open Weights

  • Comparing capabilities of GPT-6, Claude 5.5, and open-source models.
  • Balancing context window, latency, and unit cost trade-offs.
  • Determining when data regulations require locally hosted models.

Context Engineering and Prompt Design

  • Structuring instructions to ensure reliable model behavior.
  • Gathering context from systems of record.
  • Implementing prompt caching and token minimization strategies.

Retrieval and Knowledge Grounding

  • Chunking and indexing enterprise content effectively.
  • Utilizing hybrid search, reranking, and citation mechanisms.
  • Evaluating retrieval performance independently from generation quality.

Agents and Tool Usage

  • Designing tools with typed interfaces.
  • Developing solutions using OpenAI and Claude agent SDKs.
  • Managing approvals, retries, and failure recovery.

MCP and Enterprise Integration

  • Understanding the Model Context Protocol 2026-07-28 revision.
  • Building and securing MCP servers.
  • Integrating tool permissions with enterprise identity systems.

Evaluation as the Delivery Standard

  • Creating golden datasets from real-world work scenarios.
  • Implementing automated scoring and LLM-based judging.
  • Establishing release gates linked to evaluation thresholds.

Guardrails, Safety, and Human Oversight

  • Implementing guardrails at the prompt, tool, and policy levels.
  • Defining escalation paths and human review checkpoints.
  • Maintaining audit trails and adhering to data handling responsibilities.

Deployment Architecture in Client Environments

  • Navigating identity, network, and data residency constraints.
  • Utilizing model gateways and multi-provider abstraction layers.
  • Managing infrastructure as code and release processes.

Observability, Cost, and Token Economics

  • Tracing agent execution paths and tool calls.
  • Creating dashboards for quality monitoring and expenditure tracking.
  • Optimizing costs without compromising output quality.

Adoption and Change Management

  • Empowering the end-users performing the work.
  • Establishing champion networks and feedback loops.
  • Measuring the velocity of system adoption.

From Project Delivery to Reusable Capability

  • Packaging proven workflows for reuse.
  • Creating playbooks, blueprints, and accelerators.
  • Transitioning ownership to internal client teams.

Requirements

  • Proficiency in Python, with experience in API integration and virtual environments.
  • Familiarity with cloud platforms, containerization, and version control systems.
  • Previous experience calling Large Language Model (LLM) APIs or developing prompt-based features.
  • Basic knowledge of enterprise systems such as CRM, ERP, or ticketing platforms.

Target Audience

  • Forward deployed and applied AI engineers.
  • Software engineers transitioning into customer-facing AI delivery roles.
  • Technical consultants and solution architects leading AI implementation projects.
  • Platform engineers supporting production AI workloads.

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