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Duration 28 hours
Course Outline
The AI Forward Deployed Engineer Role
- Distinguishing the role from ML Engineer and Solutions Engineer positions.
- Focusing on end-results rather than just delivery milestones.
- Collaborating effectively with product, research, and security teams.
Navigating Discovery in Complex Enterprises
- Tracking workflows from start to finish.
- Mapping existing systems, data flows, and handoff points.
- Identifying specific constraints that hinder business value.
Problem Scoping and Prioritization
- Evaluating use cases for technical and business feasibility.
- Ranking candidate workflows based on effort required.
- Selecting the initial workflow for validation.
Value Framing and Acceptance Criteria
- Establishing baseline metrics before development begins.
- Translating technical concepts into business case language for financial stakeholders.
- Defining acceptance criteria in collaboration with end-users.
Model Selection: Frontier and Open Weights
- Comparing capabilities of GPT-6, Claude 5.5, and open-source models.
- Balancing context window, latency, and unit cost trade-offs.
- Determining when data regulations require locally hosted models.
Context Engineering and Prompt Design
- Structuring instructions to ensure reliable model behavior.
- Gathering context from systems of record.
- Implementing prompt caching and token minimization strategies.
Retrieval and Knowledge Grounding
- Chunking and indexing enterprise content effectively.
- Utilizing hybrid search, reranking, and citation mechanisms.
- Evaluating retrieval performance independently from generation quality.
Agents and Tool Usage
- Designing tools with typed interfaces.
- Developing solutions using OpenAI and Claude agent SDKs.
- Managing approvals, retries, and failure recovery.
MCP and Enterprise Integration
- Understanding the Model Context Protocol 2026-07-28 revision.
- Building and securing MCP servers.
- Integrating tool permissions with enterprise identity systems.
Evaluation as the Delivery Standard
- Creating golden datasets from real-world work scenarios.
- Implementing automated scoring and LLM-based judging.
- Establishing release gates linked to evaluation thresholds.
Guardrails, Safety, and Human Oversight
- Implementing guardrails at the prompt, tool, and policy levels.
- Defining escalation paths and human review checkpoints.
- Maintaining audit trails and adhering to data handling responsibilities.
Deployment Architecture in Client Environments
- Navigating identity, network, and data residency constraints.
- Utilizing model gateways and multi-provider abstraction layers.
- Managing infrastructure as code and release processes.
Observability, Cost, and Token Economics
- Tracing agent execution paths and tool calls.
- Creating dashboards for quality monitoring and expenditure tracking.
- Optimizing costs without compromising output quality.
Adoption and Change Management
- Empowering the end-users performing the work.
- Establishing champion networks and feedback loops.
- Measuring the velocity of system adoption.
From Project Delivery to Reusable Capability
- Packaging proven workflows for reuse.
- Creating playbooks, blueprints, and accelerators.
- Transitioning ownership to internal client teams.
Requirements
- Proficiency in Python, with experience in API integration and virtual environments.
- Familiarity with cloud platforms, containerization, and version control systems.
- Previous experience calling Large Language Model (LLM) APIs or developing prompt-based features.
- Basic knowledge of enterprise systems such as CRM, ERP, or ticketing platforms.
Target Audience
- Forward deployed and applied AI engineers.
- Software engineers transitioning into customer-facing AI delivery roles.
- Technical consultants and solution architects leading AI implementation projects.
- Platform engineers supporting production AI workloads.