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Duration 14 hours
Course Outline
Introduction to OpenUEM
- An overview of endpoint management principles and the capabilities of OpenUEM
- Grasping the endpoint lifecycle and core management concepts
- Setting up the lab and preparing the test environment
Installing and Configuring OpenUEM
- Installing the core components of the OpenUEM server
- Distributing agents to Windows, macOS, and Linux systems
- Adjusting network and security parameters
Enrolling and Organizing Endpoints
- Registering endpoints within the OpenUEM dashboard
- Categorizing and structuring devices for streamlined management
- Assigning roles and administrative permissions
Fundamentals of Device Management
- Installing software and pushing updates to managed machines
- Establishing policies and compliance standards
- Tracking device status and operational activity
Patch Management and Automation
- Automating the scheduling and deployment of patches
- Verifying and testing software distribution
- Applying best practices for endpoint security and compliance
Reporting and Problem Resolution
- Creating reports on device conditions and usage
- Diagnosing common endpoint issues through basic troubleshooting
- Incorporating monitoring alerts for proactive oversight
Final Project and Practical Application
- Comprehensive lab work: device enrollment, update distribution, and endpoint monitoring
- Scenario-based tasks to solidify acquired knowledge
- Evaluation and discussion of practical outcomes
Recap and Future Directions
Requirements
- A solid grasp of fundamental IT support principles
- Hands-on experience with endpoint devices and their operating systems
- Basic knowledge of networking protocols and device configuration
Target Audience
- IT support specialists
- Technical helpdesk representatives
- Junior system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
Course - Certified Kubernetes Administrator (CKA) - exam preparation
Interesting labs, help from trainer