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 Duration 7 hours

Course Outline

Self-Awareness and Interpersonal Dynamics

  • Recognizing that inviting others to meetings is an imposition of your priorities on their time.
  • Examining the underlying factors that drive our behavior.
  • Evaluating how our conduct impacts others: Are their responses consistent with our expectations and professional norms? If not, why?

The Meeting Management Framework

  • Determining the necessity of a meeting, identifying alternatives, and assessing if those alternatives are more effective.
  • Implementing a structured process for initiating, conducting, and preparing for meetings:
    • Developing a meaningful agenda that outlines objectives, topics, and suggested timings.
    • Inviting only essential participants and excluding those who do not need to attend.
    • Conducting the meeting by steering contributions to relevance, maintaining adherence to the agenda, and respecting time limits.
    • Documenting outcomes, ensuring at least clear action points are recorded, even if detailed minutes are not required.
    • Scheduling any necessary follow-up sessions.

Strategic Participation in Meetings

  • Questioning the necessity of attending every invited meeting.
  • Developing a framework for deciding when to participate and when to decline.
  • Identifying valid reasons for declining invitations.
  • Understanding permissible actions during meetings regarding attendee management, topic control, and timekeeping.

Advanced Personal Efficiency and Time Management

  • Setting and adhering to personal and professional goals.
  • Mastering Work Prioritization
    • Determining which tasks require immediate attention.
    • Establishing a clear hierarchy for completing these activities.
  • Addressing Employee-Imposed Time: Assessing whether staff are supporting your objectives or if your time is being consumed by their needs.
  • Mitigating 'Time Bandits': Identifying and managing other factors that drain time, including:
    • Email management
    • Telephone interruptions
    • Unplanned disruptions
    • Displacement activities such as procrastination
    • Other miscellaneous time drains
  • Practicing effective delegation.
  • Cultivating assertiveness: Seeking compromises and learning to say 'no' with confidence and professionalism.

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