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Course Outline

Introduction to VMware vSphere Troubleshooting

  • Overview of vSphere architecture
  • Troubleshooting methodology and tools
  • Best practices for issue tracking and resolution

Troubleshooting Virtual Machines

  • Common VM power-on failures
  • Snapshot issues and recovery procedures
  • Guest OS performance diagnostics

Troubleshooting vCenter Server and ESXi Hosts

  • vCenter Server service and database issues
  • ESXi host connectivity and management challenges
  • Log analysis and CLI diagnostic tools

Virtual Networking Troubleshooting

  • vSwitch and distributed switch configurations
  • Network performance and connectivity issues
  • Firewall and port group isolation problems

Virtual Storage Troubleshooting

  • Datastore connection and latency problems
  • VMFS and NFS mount errors
  • Storage path and multipathing issues

Clusters and Resource Management Issues

  • HA/DRS cluster behaviour
  • Resource contention and overcommitment
  • Affinity rules and their impact

Performance and Monitoring Tools

  • vSphere Performance Charts
  • Usage of esxtop and resxtop
  • Proactive alerting and metrics analysis

Summary and Next Steps

Requirements

  • A foundational understanding of virtualisation concepts
  • Practical experience with VMware vSphere or similar platforms
  • Familiarity with basic networking and storage fundamentals

Target Audience

  • IT infrastructure administrators
  • System engineers
  • Technical support personnel responsible for managing VMware environments
 40 Hours

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