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Course Outline
Introduction
Setting up a Zoho CRM Account
Overview of Zoho CRM Features and Architecture
Data Security Measures
User Management
Customizing Your Implementation
Communication Channels
Establishing Sales Territories
Automating Sales Processes
Data Administration
Exploring the Marketplace
Introduction to Zia
Understanding and Configuring Portals
Best Practices
Summary and Conclusion
Requirements
- Fundamental understanding of Customer Relationship Management (CRM)
- Prior experience in system administration
21 Hours
Testimonials (1)
Applicable topics and he spoke clearly and concisely.
