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Duration 14 hours
Course Outline
Module 1: The Essentials of AI in Today’s Office
- An introduction to Large Language Models (LLMs) and their role in administrative work
- Core principles of prompt engineering aimed at boosting productivity
- Navigating ethics and data privacy when employing AI in the workplace
- An overview of the ChatGPT interface and its primary features
Module 2: Managing Information and Creating Summaries
- Generating summaries and syntheses from lengthy documents, reports, and articles
- Converting transcripts into structured meeting minutes
- Utilizing ChatGPT to organize data and categorize information
- Extracting critical details and conducting sentiment analysis on text
Module 3: AI-Enhanced Communication and Writing
- Automating email correspondence (including standard replies, follow-ups, and invitations)
- Drafting formal letters, internal communications, and memos
- Structuring presentations and speeches effectively
- Refining grammar and writing style to elevate professional communication
Module 4: Planning, Organization, and Task Automation
- Project planning: Formulating action plans, schedules, and task assignments
- Managing agendas: Setting up calendars and scheduling meeting reminders
- Generating task lists and prioritizing activities
- Automating repetitive duties such as email sorting, recurring report generation, and document control
- Applying AI to problem-solving and decision-making processes
Module 5: Real-World Applications and Exercises
- Workshop: Building a project plan from the ground up using ChatGPT
- Exercise: Summarizing a financial report and composing an executive email
- Simulation: Organizing a meeting and drafting the resulting minutes
- Designing personalized templates for everyday use
Conclusion and Future Directions
Requirements
- No previous experience with artificial intelligence is necessary
- A fundamental grasp of administrative responsibilities and information management is beneficial
Target Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals aiming to increase productivity and efficiency in office management
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
