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Course Outline
Module 1: Fundamentals of AI in the Modern Office
- Introduction to Large Language Models (LLMs) and their significance in administrative work.
- Principles of prompt engineering tailored for productivity tasks.
- Ethical considerations and data privacy when utilizing AI in the workplace.
- Overview of the ChatGPT interface and its primary features.
Module 2: Information Management and Summarization
- Creating concise summaries and syntheses of lengthy documents, reports, and articles.
- Generating meeting minutes from audio or text transcripts.
- Utilizing ChatGPT for organizing data and categorizing information.
- Extracting key insights and conducting sentiment analysis on textual content.
Module 3: AI-Assisted Communication and Writing
- Automating email responses (standard replies, follow-ups, and invitations).
- Drafting formal letters, internal communications, and memorandums.
- Structuring presentations and speeches effectively.
- Refining grammar and writing style for professional communication.
Module 4: Planning, Organization, and Task Automation
- Project planning: developing action plans, schedules, and assigning tasks.
- Agenda management: designing calendars and setting up meeting reminders.
- Generating task lists and prioritizing activities.
- Automating repetitive tasks: sorting emails, generating recurring reports, and managing documents.
- Leveraging AI for problem-solving and decision-making processes.
Module 5: Practical Cases and Exercises
- Workshop: Building a project plan from scratch using ChatGPT.
- Exercise: Summarizing a financial report and drafting an executive email.
- Simulation: Planning a meeting and composing the minutes.
- Creating customized templates for everyday use.
Summary and Next Steps
Requirements
- No prior knowledge of artificial intelligence is necessary.
- A foundational understanding of administrative duties and information management is beneficial.
Target Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals aiming to improve productivity and efficiency in office management
14 Hours
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
