Course Outline
Introduction to AI-Powered Chatbots
- Overview of AI and chatbot technology
- Benefits and applications of custom chatbots
- Introduction to popular AI chatbot platforms
Setting Up Your Development Environment
- Choosing the right tools and platforms
- Configuring your development environment
- Introduction to APIs and SDKs for chatbot development
Designing Chatbot Conversations
- Creating conversational flows and scripts
- Understanding user intents and entities
- Designing natural and engaging interactions
Building Custom Chatbots
- Developing chatbot logic and functionality
- Implementing AI features and capabilities
- Integrating chatbots with external services and APIs
Deploying Chatbots
- Publishing chatbots on various platforms
- Managing chatbot updates and versions
- Ensuring security and privacy in chatbot deployment
Analyzing and Improving Chatbot Performance
- Using analytics to track chatbot usage
- Identifying areas for improvement
- Implementing feedback and updates
Integrating Chatbots with Existing Systems
- Connecting chatbots to databases and CRM systems
- Automating workflows and processes with chatbots
- Ensuring seamless integration with existing infrastructure
Real-World Applications and Case Studies
- Examples of successful chatbot implementations
- Lessons learned from industry leaders
- Future trends in custom chatbot development
Summary and Next Steps
Requirements
- Basic programming skills
- Familiarity with AI concepts
- Experience with web development (recommended but not required)
Audience
- Developers
- Data scientists
- Tech enthusiasts
Testimonials (4)
Learned a lot a didn't already know (agents, chat settings)
Sebastien Nolet - Canarie
Course - Microsoft 365 Copilot
Trainers can answer all questions and accept any queries
Dewi Anggryni - PT Dentsu International Indonesia
Course - Copilot for Finance and Accounting Professionals
Going over the various use cases and application of AI was helpful. I enjoyed the walkthrough of the various AI Agents.
Axel Schulz - CANARIE Inc
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
I liked that trainer had a lot of knowledge and shared it with us