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Course Outline

Module 1 – Fundamentals of Generative AI and Prompt Engineering

  • Core concepts and mechanics of generative AI
  • Understanding prompt engineering and its importance
  • Structure of an effective prompt
  • Distinctions between simple and advanced prompts

Module 2 – Prompt Creation and Application by Work Area

  • Administrative Applications:
    • Drafting documents, reports, and opinion pieces
    • Standardizing internal and external communications
  • Relationship Management:
    • Facilitating communication with clients, partners, and internal teams
    • Generating quick, clear, and personalized responses
  • Analytical Applications:
    • Supporting decision-making through data analysis and simulated scenarios
    • Extracting insights from reports
  • Automation:
    • Organizing and streamlining repetitive tasks
    • Building automated workflows using chained prompts
  • Specialized Applications:
    • Generating legal, commercial, technical, and analytical content

Module 3 – Best Practices and Limitations

  • Adjusting and refining prompts for better outcomes
  • Avoiding generic or inaccurate AI responses
  • Recognizing AI biases and limitations

Module 4 – Ethics, Privacy, and Responsibility

  • Safe and responsible AI use within a corporate context
  • Managing sensitive data and confidential information
  • Adhering to internal guidelines and compliance standards

Summary and Next Steps

Requirements

  • Familiarity with workplace processes
  • Experience with digital communication tools
  • Basic understanding of data-driven decision-making

Audience

  • Corporate professionals
  • Team leaders
  • Administrative and analytical staff
 8 Hours

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