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Duration 14 hours
Course Outline
Introduction to Maximo Assignment Manager
- The core purpose and functional capabilities of Assignment Manager
- Role-specific workflows for dispatching and supervision
- Interface navigation and key component overview
Managing Labor Availability
- Establishing labor records and defining qualifications
- Monitoring availability status and tracking absences
- Interpreting labor utilization dashboards
Configuring Crafts, Crews, and Shifts
- Establishing craft definitions and skill tiers
- Setting up crew structures and composition
- Administering shift calendars and designated work periods
Work Assignment via GS and Scheduler
- Overview of Graphical Scheduling and Scheduler functionalities
- Process for selecting work orders for allocation
- Ensuring data synchronization across scheduling modules
Executing Daily Planned Schedules
- Dispatching work orders to field technicians
- Tracking task progress and status transitions
- Modifying assignments throughout daily operations
Handling Work Blocking, Reassignments, and Exceptions
- Detecting and resolving conflicting work items
- Reallocating tasks in response to resource shifts
- Mitigating impact of unexpected disruptions or delays
Practical Day-in-the-Shop Scenarios
- Simulating authentic dispatch cycles
- Optimizing workload distribution across labor and crews
- Addressing emergent operational priorities
Hands-on Practice with BART Sample Work Orders
- Utilizing imported BART datasets
- Implementing assignment workflows from start to finish
- Conducting scenario-driven troubleshooting
Conclusion and Path Forward
Requirements
- A solid grasp of maintenance operations
- Prior experience with work management workflows
- Knowledge of fundamental scheduling principles
Target Audience
- Foreworkers
- Supervisors
- Dispatch personnel
