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 Duration 14 hours

Course Outline

Introduction to QAD 2010

  • Comprehensive overview of QAD Enterprise Applications.
  • Exploring the user interface, menu structures, and navigation techniques.
  • Gaining insight into data structures and the application of lookup functions.

Quality Management Module

  • Overview of quality control processes and regulatory compliance standards.
  • Managing non-conformance tracking and implementing corrective actions.
  • Understanding integration with production planning and supplier management.

Finance Module

  • Analysis of financial module structures, including General Ledger (GL), Accounts Payable (AP), and Accounts Receivable (AR).
  • Examining transaction flows and underlying posting logic.
  • Utilizing basic reporting capabilities and reconciliation tools.

Materials Management

  • Fundamentals of inventory control and warehouse management.
  • The procurement cycle, covering purchasing and requisition processes.
  • An introduction to material planning and Material Requirements Planning (MRP).

Systems Administration Overview

  • Core concepts of security protocols and user administration.
  • Understanding menu and program configuration parameters.
  • Managing monitoring, printing, and job execution functions.

Cross-Functional Integration

  • Mapping data flow pathways between different modules.
  • Illustrating interdependencies, such as the link between materials and finance.
  • Defining the role of systems staff in facilitating cross-functional operations.

Support, Troubleshooting, and Documentation

  • Identifying common user issues and applying effective resolution strategies.
  • Leveraging QAD help resources and official support documentation.
  • Adopting best practices for maintaining system documentation and updates.

Summary and Next Steps

Requirements

  • A solid grasp of basic business processes within manufacturing or distribution sectors.
  • Existing familiarity with ERP system usage or administrative tasks.

Target Audience

  • ERP systems personnel responsible for supporting QAD end-users.
  • IT support staff aspiring to take on QAD user support or administrative roles.
  • New team members entering QAD-based operational environments.

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