Course Outline
I. Quality Management System Aligned with ISO 9001 Requirements
1. Key components of the Quality Management System per ISO 9001
2. Exercises focused on interpreting and analyzing ISO 9001 requirements
II. Audits – General Overview
1. Comprehensive audit process
2. Types of audits
III. Audit Planning and Preparation
1. Audit criteria and scope definition
2. Selection of the audit team
3. Process-oriented approach to internal audits
4. Key considerations for developing control question lists
5. Practical exercises
IV. Executing the Audit – On-Site Guidelines
1. Auditing techniques
2. Objective evidence collection
3. Identification and demonstration of non-conformities
4. Practical exercises
V. Documenting Audit Findings
1. Clear formulation of identified inconsistencies
2. Documentation of non-conformities
3. Identification and recording of insights and improvement opportunities
4. Summary of Audit Results – Audit Report
5. Practical exercises
VI. Effective Post-Audit Activities
1. Responsibilities regarding the initiation of corrective actions
2. The Importance of Accurately Determining the Root Causes of Non-Conformity
3. Defining corrective actions
4. Evaluating the effectiveness of implemented actions
5. Post-audit activities related to insights and improvement potentials
6. Practical exercises
VII. Discussion and Summary
Requirements
Audience
- Professionals preparing for the role of ISO 9001 Internal Auditor
- Anyone interested in the subject matter
Testimonials (1)
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