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 Duration 7 hours

Course Outline

Concepts

  • The Value of Kaizen
  • Kaizen and Management
  • Kaizen and Total Quality Control (TQC)
  • Kaizen and Suggestion Systems
  • Kaizen and Competition
  • Process-Oriented vs. Results-Oriented Management

East-West Comparison

  • Kaizen and Innovation
  • Kaizen and Measurement

From Total Quality Control to Kaizen

  • Quality Control — Managing the Quality of People
  • Quality Control Methods: A Comparison Between Japan and the West
  • Adhering to the PDCA Cycle
  • Kaizen at the Frontline Level

In Practice

  • Manager-Led Kaizen
  • Implementing Kaizen
  • Team-Led Kaizen
  • Individual-Led Kaizen

Management

  • Cross-Functional Management
  • Policy Deployment
  • Quality Deployment
  • Total Productive Maintenance

Problem-Solving Methods

  • Challenges in Management
  • Kaizen Activities and Labour Relations
  • Labor and Management: Enemies or Allies?
  • The Commitment of Senior Management

Transforming Corporate Culture

  • The Customer: The Ultimate Judge of Quality
  • Supplier Relationships Transforming Corporate Culture: A Challenge Faced by the West

Case Studies

Requirements

None.

Number of participants


Price per participant

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