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Course Outline

Conceptual Section

  • Value of Kaizen
  • Kaizen and Management
  • Kaizen and Total Quality Control (TQC)
  • Kaizen and Suggestion Systems
  • Kaizen and Competition
  • Process-Oriented vs. Result-Oriented Management

East-West Comparison

  • Kaizen and Innovation
  • Kaizen and Measurement

Total Quality Control and Kaizen

  • Quality Control – Managerial Quality
  • Quality Control Methods: Comparison between Japan and the West
  • Adherence to the PDCA Cycle
  • Grassroots Kaizen

Practical Section

  • Management-Driven Kaizen
  • Kaizen Facilities
  • Team-Driven Kaizen
  • Individual-Driven Kaizen

Management Section

  • Cross-Functional Management
  • Policy Deployment
  • Quality Deployment
  • Total Productive Maintenance

Problem-Solving Methods Section

  • Problems in Management
  • Kaizen Activities and Labor Relations
  • Labor Relations: Adversaries or Allies?
  • Commitment from Senior Management

Changing Corporate Culture

  • Customer: The Ultimate Judge of Quality
  • Supplier Relationships Changing Corporate Culture: Challenges Facing the West.

Case Studies

Requirements

None.

 7 Hours

Number of participants


Price per participant

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