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 Duration 14 hours

Course Outline

Foundations of Advanced Knowledge Management in Microsoft 365

  • Core principles of structured knowledge curation.
  • Architecting scalable solutions with SharePoint and Teams.
  • Utilizing metadata, version control, and document libraries effectively.

Constructing and Linking SharePoint Knowledge Hubs

  • Building interconnected SharePoint sites and associated document libraries.
  • Applying metadata columns, custom content types, and lookup fields.
  • Defining site hierarchies and enhancing cross-site navigation.

Designing Interactive Dashboards with Power BI

  • Connecting SharePoint and Microsoft Lists data to Power BI.
  • Creating real-time dashboards to monitor knowledge assets.
  • Developing KPIs and visual reports for data-driven decision making.

Tailoring Knowledge Workflows via Power Automate

  • Automating approval, review, and publication processes.
  • Incorporating Teams notifications and adaptive cards.
  • Constructing multi-step flows for document lifecycle oversight.

Building Collaborative Content Ecosystems

  • Leveraging Teams and OneNote for collaborative knowledge capture.
  • Synchronizing SharePoint pages, Lists, and Planner boards.
  • Establishing clear governance, roles, and permission structures.

Optimizing and Maintaining Knowledge Systems

  • Enforcing data retention, archiving, and compliance standards.
  • Conducting regular audits and metadata refinements.
  • Enhancing system performance and minimizing content duplication.

Strategic Best Practices for Knowledge Management in Microsoft 365

  • Revisiting key principles of knowledge system design.
  • Promoting consistency and discoverability across all content.
  • Driving user adoption and engagement through enhanced UX design.

Requirements

  • Advanced proficiency in core Microsoft 365 applications, including SharePoint, Teams, and OneNote.
  • Practical experience in knowledge management strategies or content architecture.

Target Audience

  • Knowledge managers responsible for organizing structured information repositories.
  • Content strategists designing interconnected knowledge frameworks.
  • IT specialists overseeing organizational knowledge assets within Microsoft 365.

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