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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Comprehending the fundamental concept of UAT

  • Recognizing the significance of UAT within the software development lifecycle

Content:

  • Defining UAT and explaining its importance

  • Positioning UAT within the SDLC

  • Distinguishing UAT from other testing phases

  • Knowledge check

  • Practical activities

2. UAT Components

  • Test environments (overview, typical challenges, and checklists)

  • Test data (categories and setup)

  • Test scenarios (varieties and structure)

  • Defects (definition, logging, and prioritization)

  • Knowledge check

3. UAT Planning

Learning Objectives:

  • Grasping the phases involved in UAT preparation

Content:

  • Establishing the UAT scope and testing goals

  • Identifying key stakeholders and their roles

  • Setting up the test environment and data

  • Defining entry and exit criteria

  • Practical activity

  • Knowledge check

  • Q&A

4. UAT Execution

Learning Objectives:

  • Understanding the testing workflow

  • Collaborating effectively with development teams

Content:

  • The process of test execution

  • Documenting test outcomes and defects

  • Communication and teamwork strategies

  • Managing testing iterations

  • Knowledge check

  • Q&A

5. UAT Completion and Reporting

Learning Objectives:

  • Defining success metrics

  • Compiling the final report

Content:

  • Criteria for completion

  • Generating reports and summaries

  • The sign-off and handover procedure

  • Knowledge check

  • Q&A

6. Tools and Templates

Learning Objectives:

  • Becoming proficient with UAT tools

  • Leveraging templates for efficiency

Content:

  • Overview of standard tools (Jira for testing, Excel templates, TestRail, HP ALM)

  • Sample templates for test cases, defects, and reports

  • Practical activity: running a UAT cycle using the introduced tools

  • Knowledge check

  • Q&A

7. UAT Challenges and Best Practices

Learning Objectives:

  • Handling ambiguous requirements

  • Safeguarding sufficient test coverage

Content:

  • Frequent obstacles (communication, test environment issues)

  • Recommended best practices

  • Steering clear of common UAT errors

  • Knowledge check

  • Q&A

8. Review and Final Discussion

Learning Objectives:

  • Revisiting course material to reinforce learning

Content:

  • Conclusions and key takeaways

  • Final assessment

  • Q&A

Requirements

A laptop with internet connectivity

Participants will gain the most value by possessing a general grasp of the business processes, applications, or systems they utilize.

Knowledge of programming, software development, or advanced technical concepts is not necessary.

Target Audience: Business users, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams who work closely with the business.

 14 Hours

Number of participants


Price per participant

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