Course Outline
Introduction to Windows Admin Center
- Overview of Windows Admin Center architecture and features.
- Connecting to and managing Windows workstations.
- Defining roles and capabilities for workstation administration.
PowerShell Fundamentals for Technicians
- The PowerShell interface, syntax conventions, and execution policies.
- Utilizing Cmdlets and pipelines for basic workstation tasks.
- Developing and executing simple PowerShell scripts.
Remote Management and Automation
- Leveraging PowerShell Remoting to manage remote workstations.
- Executing remote commands directly through Windows Admin Center.
- Managing sessions, credentials, and associated security protocols.
Working with WMI and CIM
- Understanding the role of WMI and CIM in system administration.
- Retrieving system information from remote computers.
- Automating system configurations and updates using WMI/CIM.
Integrating with Intune and Autopilot (User Perspective)
- An overview of Intune and Autopilot in workstation deployment and policy management.
- Reviewing and verifying device compliance and configuration.
- Troubleshooting and reporting issues at the end-user level.
Practical Lab: Remote Administration Scenarios
- Executing PowerShell scripts to collect system information remotely.
- Automating processes such as updates, restarts, and diagnostics.
- Testing connectivity and resolving PowerShell Remoting issues.
Best Practices and Security
- Maintaining secure connections and proper user permissions.
- Identifying common pitfalls and effective troubleshooting strategies.
- Optimizing performance for remote management tasks.
Summary and Next Steps
Requirements
- A solid understanding of Windows operating systems and workstation environments.
- Practical experience in daily computer support or IT operations.
- Fundamental familiarity with command-line interfaces.
Target Audience
- IT support technicians.
- Helpdesk and field service operators.
- Technical personnel responsible for workstation management.
Testimonials (3)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
Atheer hadi aljezani - Tamkeen Technologies
Course - Windows Server 2019 Administration (authorized training course WS 011T00)
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me
