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Duration 21 hours
Course Outline
Introductions, Experience Sharing & Current Delivery Challenges
- Welcoming remarks and course overview
- Sharing professional experiences and conducting retrospectives
- Addressing current project and delivery hurdles
- The evolving landscape of government delivery
Digital Government & Public Service Transformation
- Government operations in the 21st century
- Digital-first strategies, rather than digital-only
- Distinguishing public value from commercial value
- Key traits of successful digital government initiatives
- How digital services enhance citizen outcomes
Agile Mindset, Principles & Lean Thinking
- Core agile values and guiding principles
- Emphasizing continuous learning and improvement
- Adapting to changing circumstances
- The difference between "Being Agile" and "Doing Agile"
- Cultivating an agile organizational culture
Understanding Complexity & Choosing the Right Delivery Approach
- Navigating complexity and uncertainty
- Traditional Waterfall project delivery
- Agile delivery methodologies
- Flow-based delivery systems
- Combining methods in hybrid approaches
- Applying the Cynefin Framework
- Selecting the most appropriate delivery model
Delivering Value Through Products
- Differences between projects and products
- Focusing on outcomes rather than just outputs
- Mapping value streams
- Adopting a product-thinking mindset
- Developing a Minimum Viable Product (MVP)
- Using incremental and iterative delivery methods
- Ensuring continuous value delivery
Agile Teams, Roles & Leadership
- Building cross-functional teams
- The role of Product Ownership
- Responsibilities of Delivery Managers
- Duties of the Scrum Master
- Practicing servant leadership
- Ensuring psychological safety
- Fostering collaboration and team empowerment
Scrum Framework
- Fundamental Scrum principles
- Defined Scrum roles
- Key Scrum artefacts
- Conducting Sprint Planning
- Holding Daily Scrum meetings
- Performing Sprint Reviews
- Facilitating Sprint Retrospectives
- Implementing Scrum in government settings
- Participating in a Scrum simulation
Lean Kanban & Flow-Based Delivery
- Core Kanban principles
- Engaging in Kanban exercises
- Restricting Work in Progress (WIP)
- Achieving continuous delivery
- Monitoring cycle time
- Tracking lead time
- Measuring throughput
- Detecting and eliminating bottlenecks
Scaling Agile Across Government
- Coordinating efforts among multiple delivery teams
- Managing inter-team dependencies
- Ensuring portfolio alignment
- Establishing agile governance structures
- Developing Communities of Practice
- Reviewing popular scaling frameworks
User-Centred Design & Requirements
- Gaining insight into user needs
- Navigating Discovery, Alpha, Beta, and Live phases
- Participating in user research simulations
- Utilizing story mapping
- Writing effective user stories
- Setting clear acceptance criteria
- Defining the Definition of Ready
- Establishing the Definition of Done
Planning, Prioritisation & Estimation
- Managing Product Backlogs
- Applying prioritisation techniques
- Using Planning Poker
- Performing relative estimation
- Calculating team velocity
- Conducting forecasting
- Creating roadmaps
Measuring Delivery Success
- Utilizing agile metrics
- Interpreting Burn-down charts
- Reading Burn-up charts
- Analyzing Cumulative Flow Diagrams
- Evaluating outcomes and public value
Governance in Agile Government
- Distinguishing governance from bureaucracy
- Maintaining assurance and accountability
- Implementing risk management strategies
- Managing financial governance
Government Digital Service (GDS) Standards
- Reviewing the Government Digital Strategy
- Understanding the Government Digital Service (GDS)
- Applying the Digital Service Standard
- Following the Service Manual
- Conducting Service Assessments
Building an Agile Project Management culture
- Evaluating organizational maturity
- Identifying quick wins
- Planning for long-term transformation
- Key leadership actions
- Enhancing team capabilities
- Improving governance processes
- Defining success metrics
Requirements
This course is tailored for both aspiring and current Project Managers within the public sector who seek to deepen their understanding of agile project management practices.
Testimonials (3)
The training was very interactive which makes the learning experience better. I liked being able to practice the agile scenarios on the whiteboard in groups. I also liked how Craig mixed the groups up so you weren't always doing exercises with the same people.
Tracy
Course - Agile Project Management in the Public Sector
Scrum Refresher
Tyson Fazackerley
Course - Agile Project Management in the Public Sector
See above. I also found the activities really, really helpful to illustrate the theories and cement the concepts in my mind. Another thing that I really valued was the space he gave us to share our experiences with one another, to give real life examples to discuss and reinforce the learning he shared with us.
