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Duration 14 hours
Course Outline
Introducing Artificial Intelligence in the Corporate Sector
- Defining AI: Core concepts and practical real-world applications
- Categories of enterprise AI (chatbots, automation engines, data analytics, etc.)
- Navigating risks, technical limitations, and ethical responsibilities
Applying AI Practically: Security, Processes, and Communication
- Automating internal business processes with AI
- Enhancing internal and external communication through AI assistance
- Information security: Best practices for responsible AI tool usage
- Department-specific use cases and recommended toolkits
AI and Productivity: Tools That Optimize Work
- Leveraging AI for drafting documents, generating summaries, and building presentations
- Using AI as an assistant for research, organization, and task planning
- Seamless integrations with daily productivity suites (Google Workspace, Microsoft 365, etc.)
Prompt Engineering Fundamentals
- Understanding prompts and their critical role in AI interaction
- Crafting effective prompts: Ensuring clarity, context, and specific commands
- Practical examples for administrative and operational scenarios
- Hands-on exercises using platforms like ChatGPT, Gemini, and Copilot
Best Practices and Strategic Planning for AI Adoption
- Training teams for safe, strategic, and effective AI usage
- Establishing clear boundaries and corporate usage policies
- Roadmapping next steps for scalable organizational adoption
Summary and Concluding Remarks
Requirements
- Foundational knowledge of corporate workflows and professional communication
- General computer literacy
- A keen interest in leveraging AI for productivity gains and strategic advantages
Target Audience
- Administrative personnel
- Operations specialists
- Team leads and internal support staff
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation