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 Duration 7 hours

Course Outline

Grasping Artificial Intelligence

  • Defining AI: Core concepts and real-life applications
  • Categories of AI: Spanning from basic automation to machine learning
  • The influence of AI on business operations

AI and the Automation of Business Processes

  • The role of AI in supporting digital transformation
  • AI applications in finance, human resources, procurement, and client services
  • Concepts of process automation and smart workflows

Discovering AI Tools for Administrative Tasks

  • Overview of prevalent AI-based solutions (including chatbots, document automation, and predictive analytics)
  • Utilizing AI assistants for managing schedules, generating reports, and enhancing communication
  • Live demonstrations of accessible AI tools

AI in Data Handling and Strategic Decision-Making

  • AI and Data: How intelligent systems process information
  • Enhancing decision quality through AI-driven insights
  • Navigating data privacy and ethical AI implementation

Embedding AI in ERP and Automation Frameworks

  • How AI augments ERP system capabilities
  • Case examples of AI integration within procurement, financial, and HR modules
  • Readying organizations for AI-led digital transformation

Practical Application

  • Employing AI-powered office applications for standard tasks
  • Streamlining basic workflows using available platforms
  • Collaborative exercises: Spotting automation potential in the workplace

Best Practices and the Future of Business AI

  • Fostering a culture of digital innovation
  • Ethical considerations and responsible AI utilization
  • Adapting to AI-induced shifts in the work environment

Recap and Forward Planning

Requirements

  • Foundational computer skills
  • Working knowledge of office software (such as Excel, Word, and email clients)
  • A genuine interest in exploring how AI contributes to business process automation

Target Audience

  • Administrative personnel spanning various departments
  • Managers and team leads
  • Professionals aiming to comprehend AI’s role in everyday business activities

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