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Course Outline
Module 1: Foundations of the Leader Role
Objective: Building a leader identity and strengthening the sense of one's role.
- Introductory Workshop: Challenges and new responsibilities in the leader role.
- Working with Values: What values do I want to represent as a leader?
- Basics of Competency Models: Introduction to competency models as tools for leader and team development.
- Elements of Psychological Games: Identifying and avoiding psychological traps in team relationships.
- Preparing the Leader's Exposé: How to effectively present your vision, goals, and values to the team.
Developmental Outcomes:
- Participants will identify their key values as leaders.
- They will prepare a preliminary version of their leader's exposé.
- They will gain awareness of the challenges associated with the leader role.
Team Communication
Objective: Enhancing the leader's communication skills.
- Lecture: Leader communication models and styles.
- Practical Exercise: Active listening in difficult conversations.
- Simulation: Conducting a team meeting – conveying information clearly.
- Feedback: How to respond to employee questions and doubts.
Developmental Outcomes:
- Improved active listening skills.
- Practical experience in conveying information clearly and effectively.
- Enhanced ability to provide constructive feedback.
Module 2: Difficult Conversations and Negative Feedback
Objective: Developing frameworks for conducting challenging conversations.
- Workshop: Techniques for constructive feedback (SBI, FUKO).
- Practical Exercise: Role-playing difficult scenarios (e.g., missed deadlines, team conflicts).
- Case Study: Analyzing problem situations from participants' daily work.
- Individual Work: Creating conversation plans based on real-life challenges.
- Elements of Manager 3.0: A modern approach to management – how to engage the team in decision-making processes and build a culture of shared responsibility.
- Strategic Thinking: Tools and methods supporting strategic decision-making (e.g., SWOT analysis, Eisenhower matrix, the 5 Whys method).
- Coaching and Mentoring Methods: Introduction to TOP (Theory of Practice) and TOC (Theory of Constraints) in goal setting, supporting individual and team development.
Developmental Outcomes:
- Improved skills in conducting difficult conversations and providing negative feedback.
- Practical knowledge on applying strategic tools in daily work.
- Ability to create conversation plans and support the team.
Delegating and Receiving Tasks
Objective: Learning to delegate effectively and receive task outcomes from the team.
- Lecture: Why delegate and how to do it well?
- Practical Exercise: Creating clear and measurable task goals.
- Feedback: Receiving team work – recognizing achievements and identifying areas for improvement.
- Simulation: A session on delegating a task and reviewing outcomes.
Developmental Outcomes:
- Ability to delegate tasks clearly and set expectations.
- Enhanced capability to evaluate task execution and provide feedback.
- Understanding the importance of recognizing team efforts.
Module 3: Managing Stress and Emotions
Objective: Developing skills to handle pressure and emotions in the leader role.
- Introduction: How stress affects the leader and the team.
- Exercise: Breathing and relaxation techniques for workplace application.
- Teamwork: Identifying emotions within the team and responding to crisis situations.
- Simulation: Managing emotions during difficult conversations.
Developmental Outcomes:
- Increased awareness of the impact of stress on the leader and the team.
- Mastery of relaxation techniques for daily work.
- Enhanced ability to recognize and respond to team emotions.
Module 4: Summary and Development
Objective: Reinforcing acquired knowledge and developing individual development plans.
- Exercise: Reflection on change – from colleague to leader.
- Workshop: Creating a personal leader development plan.
- Discussion: Future challenges – how to further build your competencies?
- Presentation of the Leader's Exposé: Presenting your vision, strategy, and team development plan, summarizing activities undertaken during the training.
- Closing Task: Preparing an inspiring message for the team.
Developmental Outcomes:
- Ability to summarize past actions and create a coherent vision for the team.
- Development of an individual leader development plan.
- Increased confidence in communicating team strategies and goals.
Requirements
- Basic experience in team management or holding a leadership role.
- Openness to developing leadership competencies.
- Willingness to work on communication skills and managing team relationships.
Audience
- New and aspiring team leaders.
- Middle and senior-level managers.
- Individuals aspiring to managerial roles.
- HR professionals and employee development specialists.
32 Hours
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