Design thinking - introduction Training Course

This instructor-led, live training in Uzbekistan (online or onsite) is aimed at advanced-level professionals who wish to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimize workflows.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualization.
• Integrate external data sources for comprehensive analytics.
• Optimize dashboards for team collaboration and executive reporting.

The "AgilePM® Foundation Training" is a comprehensive introductory course on the Agile Project Management 3.0 methodology, tailored for individuals interested in implementing the Agile approach in their projects. The program covers key aspects of project management, including Agile philosophy, success factors, process design, team organization, and effective practices. Participants acquire the knowledge and skills necessary to apply Agile methodologies effectively in practice.

The "AgilePM® Practitioner" training develops competencies in project management based on the Agile Project Management methodology version 2.0. It is tailored for Agile Project Managers and individuals interested in implementing Agile approaches. The course covers topics such as Agile team organization, project lifecycle, effective product delivery, project estimation, risk management, and DSDM configuration. Participants prepare for certification through a practical exam and earn the internationally recognized AgilePM® Practitioner certificate.

CAPM® is an abbreviation for Certified Associate in Project Management.

PMI’s Certified Associate in Project Management (CAPM)® is a highly valuable entry-level certification for professionals in the project management field. Designed for individuals with little or no prior project experience, the CAPM® demonstrates your grasp of the fundamental knowledge, terminology, and processes associated with effective project management.

Whether you are just starting your journey in project management or are already working as a subject matter expert on project teams, obtaining the CAPM can set your career on the right track or help you advance to the next level.

The PMP® / CAPM® certification is issued by the Project Management Institute (PMI®), which stands as the world’s leading association for Project Management Professionals.

BENEFITS OF BEING A CAPM

• Recognized Expertise: The PMP® / CAPM® certification is globally recognized and respected, provided by PMI, the leading association for Project Management Professionals. With a 12% annual increase in the number of PMP® / CAPM®  certifications earned, these credentials have become the de-facto industry standard for Project Managers.
• Better Job Opportunities: The PMP® / CAPM® certification validates your expertise in Project Management. It signals to your current and potential employers that you possess a solid foundation of project management knowledge that can be readily applied in the workplace.
• Prestigious Membership: You will join one of the most prestigious professional groups in the industry. By attaining the PMP® / CAPM®  certification, your name will be included in the largest and most esteemed group of certified Associate in Project Management Professionals.
• Increase Salary: Studies have shown that Project Managers holding the PMP® / CAPM® certification typically earn higher salaries than their peers who do not hold this certification.
• Global recognition: The PMP® / CAPM® certification is endorsed by leading companies worldwide. In fact, many of these organizations actively encourage their Project Managers to obtain the PMP® / CAPM® certification.

For further information regarding the benefits of the PMP® / CAPM® certification, we invite you to visit www.pmi.org

ABOUT PMI

The Project Management Institute PMI® is the world’s leading not-for-profit professional association dedicated to project management. PMI® supports over half a million members across 170 countries worldwide.

PMI® members consist of individuals practicing and studying project management across a wide variety of industry sectors.

PMI® has established itself, and continues to be recognized as, the leading professional association in the field of project management. For more details, please visit www.pmi.org

This course provides guidance into the process Owner responsibilities so they can describe what they are doing as a process and provides the education needed to oversee the design, re-engineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to apply Scrum practices to Process Owner responsibilities and use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals.

Learn how to leverage Agile Service Management to increase the customer value your processes generate and to compete effectively in today’s fast-paced, disruptive environment. A Certified Agile Service Manager serves as the functional equivalent of a Development Scrum Master. Together, Scrum Masters and Agile Service Managers can embed Agile thinking across the entire IT organization, forming the foundation of a robust DevOps culture.

This instructor-led live training in Uzbekistan (available online or onsite) guides participants through the deployment of a JIRA instance. Attendees will learn advanced JIRA usage, including installation, configuration, upgrading, and migration. The course covers customizing JIRA for projects, managing users, groups, and project roles, configuring dashboards, defining emails and notifications, applying security schemes, managing permissions, and troubleshooting. Participants will also learn to install and customize the JIRA Service Desk, set up a knowledge base, manage service desk users, and collaboratively handle service requests.

By the end of this training, participants will be able to:

• Gain an in-depth understanding of JIRA administration.
• Customize JIRA to meet their specific business needs.
• Define JIRA emails and notifications.
• Manage and assign users, groups, and project roles.
• Manage JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customize the JIRA Service Desk.

This instructor-led, live training in Uzbekistan introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile initiatives, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searches, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, conducting analysis, and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows, and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led live training in Uzbekistan introduces JIRA’s approach to software planning, tracking, and releasing, guiding participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Comprehend the concepts and functionality underlying JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Advance issues through the complete workflow lifecycle.
• Execute effective searches.
• Manage and customize screens and filters.

The PMI Agile Certified Practitioner (PMI-ACP) examination is designed for project management professionals who are currently using or intend to adopt agile methodologies within their organization. The PMI-ACP certification validates that an individual possesses real-world experience in managing agile projects and is well-versed in various components of agile methodology, including Scrum, Kanban, Lean, and others.

In this instructor-led, live training session, participants will gain access to the essential materials, knowledge, and practical exercises required to effectively prepare for the PMI-ACP examination.

Audience

• Project managers
• Program managers
• Project leads
• Other team members involved in agile projects

This instructor-led, live training delivered Uzbekistan (online or onsite) targets intermediate-level business analysts seeking to master business analysis tools and techniques while preparing for the PMI-PBA exam.

By the end of this course, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

This training course is designed to prepare participants for the PMP® exam (Project Management Professional®). Upon completion, each participant will receive a Certificate of Completion for the PMP-Prep training (35 contact hours).

Target Audience:

• Experienced project managers seeking to enhance their qualifications and obtain international recognition through the prestigious Project Management Professional (PMP®) certification.
• Less experienced project managers and project team members who wish to expand their knowledge and project management skills.
• Middle and senior managers aiming to broaden their competencies in management and project supervision.
• Professionals with project management experience who want to improve their skills.

Training Objectives:

• Comprehensive preparation for obtaining the Project Management Professional (PMP®) certification by systematizing existing knowledge and familiarizing participants with the specifics of the PMP® exam.
• Fulfilling the formal admission requirements for the PMP® exam, specifically obtaining the required 35 contact hours of project management education.
• Learning the practices, techniques, and tools of project management.

Training Format:

• Presentations on project management topics.
• Questions and quizzes related to PMP® exam content.
• Analysis of sample questions in the style of the PMP® certification exam.

This instructor-led, live training in Uzbekistan (online or on-site) is tailored for project managers who aim to manage projects using Trello.

By the end of this training, participants will be able to:

• Manage and track tasks to streamline project workflows and increase team productivity.
• Add functionalities and extensions not included in the standard Trello version to monitor the progress of complex projects.
• Organize multiple projects efficiently using Trello.

The primary objective of this course is to empower participants with the skills to plan, manage, and control project risks. Attendees will gain the necessary knowledge to create comprehensive project risk management plans, identify potential risks, analyze them, and formulate appropriate response strategies. Additionally, participants will master qualitative and quantitative risk analysis techniques and acquire all essential tools required to successfully pass the PMI-RMP® (Risk Management Professional) certification exam.

This course is tailored for organizations looking to optimize their processes by integrating various digital platforms used in daily operations, including Trello, QuickBooks, Google Workspace, and the WhatsApp API.

Through this instructor-led, live training (available online or onsite), participants will learn how to connect and automate workflows, enhancing project and financial control while centralizing information to improve decision-making.

Upon completion of this training, participants will be able to:

• Connect and automate workflows between Trello, QuickBooks, and Google Workspace.
• Integrate communication via the WhatsApp API into operational workflows.
• Design multi-platform automation systems focused on efficiency and control.
• Implement security and monitoring policies for active integrations.
• Document and maintain automated processes in operation.

Format of the Course

• Conceptual explanations and guided demonstrations.
• Practical exercises applied to real-world operational scenarios.
• Hands-on practice using company-specific data and tools.

Course Customization Options

• Adapting the content to the company’s specific platforms and processes.
• Including additional tools such as Zapier, Make/Integromat, or Power Automate.
• Analyzing and designing real data integration flows.