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Course Outline

Introduction to Windows 11

  • New features in Windows 11
  • Comparing editions and licensing options
  • System requirements and compatibility checks

Installing and Upgrading Windows 11

  • Performing clean installations
  • Upgrading from earlier versions
  • Automated deployments using Windows Deployment Services (WDS)

Configuring and Customizing Windows 11

  • Personalizing the user interface
  • Managing device configurations
  • Supporting multiple languages

User and Device Management

  • Utilizing local and Microsoft accounts
  • Applying group policies and local policies
  • Managing users and user groups

Application Management

  • Installing and managing applications
  • Navigating the Windows Store and using AppLocker
  • Setting default apps and file associations

Network Configuration

  • Configuring IP and DNS settings
  • Setting up wireless networks and VPNs
  • Troubleshooting connectivity issues

Storage Management

  • Handling disk partitions and volumes
  • Using BitLocker for data protection
  • Utilizing Storage Spaces and OneDrive

Security and Compliance

  • Windows Security and Defender Antivirus
  • Configuring firewall and security settings
  • Using Windows Hello and biometric authentication

Windows 11 Maintenance and Troubleshooting

  • Managing Windows Update and servicing channels
  • Monitoring performance via the Event Viewer
  • Addressing common troubleshooting scenarios

Summary and Next Steps

Requirements

  • Fundamental knowledge of networking and computer hardware
  • Practical experience with Windows operating systems
  • Understanding of IT support principles

Target Audience

  • IT professionals
  • System administrators
  • Desktop support technicians
 28 Hours

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