How to Effectively Communicate with Different Types of Customers - Interactive Workshops Training Course

This corporate hackathon enables cross-functional teams from departments and IT to leverage AI for their unique challenges and depart with functional solutions. The format combines two prior discovery sessions with tool onboarding, a 24-hour sprint, and a management pitch. Each team finishes with a practical solution and an implementation plan for the week following the event.

This live, instructor-led training in Uzbekistan is intended for: Mixed teams from departments and IT looking to test AI on their own problems and retain working solutions.

Upon completion of this training, participants will be capable of:

• Reframing problems and bottlenecks in their field into solvable AI challenges
• Understanding eight to ten AI tools and choosing the appropriate one for a given task
• Building a functional solution in small team settings
• Evaluating solutions based on benefit and feasibility
• Presenting outcomes in a pitch format
• Defining a usage plan for the following week

Course Structure

• Duration: 2 onsite days (including a 24-hour sprint) plus two pre-event discovery sessions
• Interactive training involving a trainer, discussions, and hands-on exercises using participants' own use cases
• Pre-event Outcome: Challenges, tool choices, and success metrics are established.
• Day 1 Outcome: Each team will have a refined challenge and an initial working prototype.
• Day 2 Outcome: Each team will have a working solution, a presented pitch, and a plan for use starting the following week.

Customization Options

• For customized training arrangements for this course, please reach out to us.

This practical workshop is specifically designed around the workflows of a single team, leveraging the AI tools already sanctioned by the company. The session addresses advanced prompting strategies, the configuration of persistent elements like projects and assistants, file management, and secure data handling. Upon completion, the team will possess a collective library of effective prompts and practical solutions derived from their own daily tasks.

Delivered by an instructor in a live setting in Uzbekistan, this program targets teams in case management, specialized departments, research, or IT support who have existing familiarity with AI and seek to enhance the quality of their outputs.

Upon successful completion, participants will be equipped to:

• Comprehend the internal processes of the model during prompting and understand the causes of hallucinated details
• Craft precise instructions that define role, task, context, examples, format, and constraints
• Deconstruct complex objectives and optimize outcomes through targeted adjustments
• Implement and maintain instructions, memory, projects, and custom assistants for long-term use
• Process files, scans, tables, and research-related assignments effectively
• Validate outputs, verify numerical data, and ensure robust data protection
• Establish and reuse standardized templates shared across the team

Course Structure

• Duration: One full day (7 hours) or two 4-hour sessions per group, available online or on-site, accommodating up to 15 participants
• An interactive learning experience featuring guided discussions and practical exercises focused on the participants' specific use cases
• Deliverable, Module 1: Every participant secures at least one validated template applicable to their individual role.
• Deliverable, Module 2: Each team assembles a shared prompt repository, a collaborative project, and two completed tasks based on real-world workflows.

Customization Options

• For a tailored training experience aligned with this curriculum, please reach out to our team to arrange a discussion.

This two-day workshop is designed to equip technical and administrative professionals with essential analytical and creative thinking skills. Participants will refine both their logical and creative cognitive abilities, learning how to apply these competencies in diverse workplace scenarios. Attendees will be introduced to numerous proven techniques and tools that facilitate the analysis, correlation, justification, and conclusion of information.

Browser agents empower users by reading web pages, comparing vendors, and completing forms on their behalf. This one-day course provides an in-depth look at ChatGPT Agent and Atlas, Claude in Chrome, and Perplexity Comet. It explores ideal use cases while addressing potential risks, such as hidden instructions embedded in web pages. Throughout the session, participants will delegate two specific tasks, validate the outcomes, and establish team-wide guidelines.

This instructor-led, live training in Uzbekistan is designed for: Specialist users, assistants, and researchers looking to delegate recurring web-based workflows to AI agents.

By the conclusion of this training, participants will be equipped to:

• Comprehend how browser agents interpret pages, interact with elements, and complete forms
• Differentiate between ChatGPT Agent and Atlas, Claude in Chrome, and Perplexity Comet
• Identify appropriate tasks such as research, comparative analysis, and form processing
• Structure assignments with clear goals, boundaries, and approval checkpoints
• Identify and mitigate risks, including hidden instructions on web pages
• Formulate usage policies for their respective teams

Course Format

• Duration: 1 day (7 hours)
• Interactive sessions featuring trainer guidance, discussions, and hands-on exercises tailored to participants' specific use cases
• Day 1 Outcome: Every participant will have delegated two tasks to a browser agent, validated the results, and established rules for team adoption.

Customization Options

• Please contact us to discuss arrangements for customized training on this course.

Project management in Microsoft 365 typically spans across Teams, Planner, Lists, and SharePoint, often resulting in substantial effort dedicated to status updates and follow-up communications. This one-day course illustrates how Copilot and agents can enhance status reporting, streamline meetings, manage tasks, and improve risk detection. Participants will construct a project knowledge agent and develop a prototype for an actual project issue.

This live, instructor-led training in Uzbekistan is tailored for project managers, PMO staff, team assistants, and project members who work with Microsoft 365, utilizing Teams, Planner, Lists, and SharePoint.

By the end of this session, participants will be able to:

• Classify the different types of agents available in Microsoft 365 for project work
• Create status reports from emails, meetings, and lists using Copilot
• Utilize agents in Teams and Planner to assist with meetings and task management
• Build a project knowledge agent incorporating documents, lessons learned, and contacts
• Surface risks and potential delays earlier in the process
• Develop and present a mock-up solution for a real project problem

Course Format

• Duration: 1 day (7 hours)
• Interactive training with a trainer, including discussions and hands-on exercises focused on participants' own use cases
• Day 1 Outcome: Each participant will have a status report, a tested project knowledge agent, and a presented mock-up for a real project problem.

Customization Options

• Please contact us to arrange a customized training experience for this course.

This instructor-led, live training in Uzbekistan (either online or on-site) is designed for beginner to intermediate-level professionals and managers who wish to strengthen their critical thinking, decision-making, and problem-solving capabilities in both personal and professional contexts.

By the end of this training, participants will be able to:

• Identify biases and logical fallacies in reasoning.
• Apply critical thinking techniques to real-world scenarios.
• Improve decision-making processes through structured analysis.
• Enhance problem-solving strategies for complex situations.

This course aims to strengthen your strategic thinking capabilities, providing you with the tools to navigate complex scenarios, minimize biases, and make precise, well-informed decisions quickly. By examining diverse thinking models and identifying common traps in strategic analysis, you will gain a thorough understanding of how to effectively implement strategic thinking in your professional work.

"Critical Thinking in the Workplace" is a practical, interactive program designed to support professionals in analyzing information more effectively, challenging assumptions, identifying the core causes of problems, and making superior decisions.

Participants develop a structured approach to critical thinking that can be applied to routine workplace challenges, from dissecting complex problems and appraising evidence to devising alternative solutions and reaching well-considered conclusions.

The program blends analytical thinking, problem-solving, creative thought, and decision-making. Throughout the sessions, participants engage in practical exercises, discussions, and case studies relevant to their professional roles and industries. Where possible, the training can incorporate the client’s specific business challenges and real-world workplace scenarios.

Lovable empowers the creation of web applications via natural language prompts, serving as a powerful asset for internal tools, forms, dashboards, and prototypes. This one-day program covers the interface, prompting techniques, database management, login integration, and publishing, concluding with a live app and the kickoff of a custom use case. No coding skills are required.

The trainer, Tim Jamboula, serves as an official Lovable Ambassador and Cursor Ambassador.

This live, instructor-led training in Uzbekistan is tailored for: specialist users, project leads, founders, and teams who wish to construct internal tools, forms, dashboards, or prototypes independently.

By the end of this session, participants will be able to:

• Understand the principles of AI-assisted building and determine when Lovable is the most suitable tool
• Confidently navigate the interface, including Plan, Build, and Visual Edits
• Apply the five prompting principles and utilize knowledge and skills
• Set up the database, login, storage, and connectors
• Publish apps securely and leverage the security scan
• Begin their own use case and identify the next steps

Course Format

• Duration: 1 day (7 hours)
• Interactive training with a trainer, including discussions and hands-on exercises on participants' own use cases
• Day 1 Outcome: Each participant will possess a published app with a database, login, and live URL, as well as a started own use case.

Customization

• To request a customized version of this training, please contact us to arrange details.

Replace static mockups in discovery and stakeholder reviews with clickable prototypes developed in just hours. This one-day course guides product managers and designers through building variants, mapping design systems, conducting live reviews, and preparing for development handover. By the end, participants will possess a functional prototype of a feature they selected.

The session is led by Tim Jamboula, an official Lovable Ambassador and Cursor Ambassador.

This instructor-led live training in Uzbekistan is tailored for product managers, product owners, UX, UI, and service designers, as well as discovery teams.

Upon completion, participants will be equipped to:

• Guide the process from initial brief to clickable prototype within a single session
• Create multiple parallel variants and iterate based on user feedback
• Define design systems, components, and brand guidelines within Lovable
• Conduct stakeholder reviews using working prototypes with live adjustments
• Determine the optimal timing for development handover and prepare the necessary documentation

Course Structure

• Duration: 1 day (7 hours)
• Interactive instruction featuring guided discussions and practical exercises focused on participants’ specific use cases
• Day 1 Deliverables: Each participant leaves with a clickable feature prototype, a saved design system, and a development handover document.

Customization Availability

• Interested in a tailored training? Contact us to discuss arrangements.

Over the course of two days, teams progress from a concise brief to a fully tested and published initial release. The curriculum encompasses prototype development, data and role management, real-time stakeholder iteration, user testing, security protocols, deployment strategies, and the transition process to development teams. Throughout the session, participants apply these concepts to their specific business cases.

Tim Jamboula, an official Lovable Ambassador and Cursor Ambassador, leads this training.

This live, instructor-led session in Uzbekistan is designed for product teams, innovation managers, founders, and departments seeking to transform ideas into validated prototypes and functional first versions.

Upon completion, participants will have acquired the ability to:

• Develop an interactive prototype directly from a short brief
• Refine prototypes in real-time alongside stakeholders
• Configure data structures, user roles, authentication, and integrations
• Conduct testing with actual users and integrate their feedback
• Establish security measures, publish the first version, and manage its operations
• Plan the handover process for development teams

Course Structure

• Length: 2 days (7 hours per day), accommodating 6 to 12 participants
• An interactive format featuring instruction, discussion, and hands-on exercises focused on participants' individual use cases
• Day 1 Goal: Each participant will have a prototype equipped with a database and login functionality, refined during a simulated stakeholder session
• Day 2 Goal: Each participant will possess a published, tested initial version of their use case, accompanied by a handover document

Customization Possibilities

• Contact us to discuss arrangements for a tailored training experience

Microsoft 365 Copilot is seamlessly integrated into Outlook, Teams, Word, Excel, and PowerPoint, leveraging data users already have access to. This course demonstrates how to craft effective prompts, validate outcomes, and utilize Notebooks, Pages, and agents. By the conclusion, participants will have deployed their first FAQ agent based on a SharePoint knowledge base.

Designed as an instructor-led, live training session in Uzbekistan, this course caters to employees and departments utilizing Microsoft 365 Copilot, accommodating skill levels from novice to advanced.

Upon completing this training, participants will be equipped to:

• Differentiate between Copilot Chat and the embedded Copilots in Outlook, Teams, Word, Excel, and PowerPoint
• Comprehend the specific data accessed by Copilot and the application of permission models
• Draft emails, prepare for meetings, generate reports, and create presentations with Copilot
• Analyze Excel data and rigorously verify the results
• Formulate effective prompts and iteratively refine answers when initial outputs are insufficient
• Leverage Notebooks, Pages, and the Researcher and Analyst agents
• Develop a foundational agent utilizing a SharePoint knowledge base

Course Structure

• Duration: 2 days (7 hours each), with an alternative option as a learning journey in 2-hour segments
• Interactive sessions featuring a trainer, group discussions, and hands-on exercises tailored to participants' specific use cases
• Day 1 Outcome: Each participant implements at least one use case within the apps and saves two personalized prompts.
• Day 2 Outcome: Each participant creates a notebook, verifies a Researcher output, and tests an FAQ agent. Each group presents a solution concept with a mock-up.

Customization Options

• For customized training requests, please contact us to coordinate details.

Effective research demands more than immediate responses; it requires careful source selection, verification, and documentation. This course provides a comprehensive overview of Perplexity Spaces, Deep Research, Labs, and the Comet browser, emphasizing rigorous source checking. Upon completion, participants will have created a Space, produced a verified research document, and developed a reusable template for ongoing tasks.

This live, instructor-led session in Uzbekistan is designed for professionals who engage in regular research activities, including those in procurement, project management, knowledge management, support, and specialized technical roles.

By the conclusion of this training, participants will be able to:

• Comprehend how Perplexity retrieves information, selects sources, and synthesizes answers
• Structure research queries by defining questions, specifying sources, setting exclusions, and requesting specific formats
• Systematically verify sources and identify citation inaccuracies
• Configure Spaces with instructions and files tailored to specific topics or team needs
• Leverage Deep Research and Labs to generate detailed reports and tables
• Utilize the Comet browser securely for web-based research and task execution

Course Structure

• Duration: One day (7 hours)
• An interactive learning experience featuring direct instruction, group discussions, and hands-on exercises based on participants' real-world use cases
• Day 1 Outcome: Each participant will possess a personal Space, a verified research output with cited sources, and a template for recurring research workflows

Customization Options

• To arrange a customized version of this training, please contact us to discuss your specific requirements.

This interactive 1-on-1 online training in Uzbekistan is designed for anyone looking to bring greater structure and efficiency to their professional life.

Upon completion of this session, participants will be equipped to:

• Achieve more in their personal and professional lives.
• Take charge of their time management.
• Regain and sharpen their focus.
• Organize their week with greater effectiveness.
• Master techniques for managing stress.