Course Outline
Introduction to Microsoft 365: Teams, OneDrive, Planner & Copilot
- Overview of the platform architecture and licensing models
- Defining roles and responsibilities for administrators and end-users
- Fundamentals of governance, compliance, and data residency
Microsoft Teams: Collaboration and Meeting Management
- Establishing teams and channels, along with membership management
- Setting up meetings, recording sessions, and utilizing live collaboration tools
- Best practices for structuring channels and managing file sharing
Microsoft Teams: Advanced Administration and Governance
- Configuring Teams policies and controlling external access
- Implementing retention policies, eDiscovery, and audit logging for Teams data
- Integrating with third-party apps, bots, and connectors
OneDrive for Business: Secure Storage and Sharing
- Managing sync options, selective sync, and multi-device access
- Setting file sharing permissions and secure external collaboration
- Accessing version history, restoring files, and managing storage limits
Planner: Team-Oriented Task Management
- Creating plans, organizing buckets, and distributing tasks
- Monitoring progress, applying labels, and setting due dates
- Synchronizing Planner tasks with Teams and Outlook
Microsoft Copilot: Practical Applications and Controls
- Utilizing Copilot to draft emails, documents, and generate meeting summaries
- Employing effective prompting techniques and validating AI-generated content
- Addressing privacy, data handling, and administrative oversight of Copilot
Integrations and Automation Strategies
- Linking Planner, Teams, and OneDrive via Power Automate
- Automating approval processes, notifications, and file handling workflows
- Leveraging connectors and templates to standardize common business tasks
Security, Compliance, and Administrative Best Practices
- Implementing conditional access and multi-factor authentication in Microsoft 365
- Applying data loss prevention, sensitivity labels, and information protection
- Conducting audits, generating reports, and monitoring user activities
User Adoption, Training, and Change Management
- Developing role-specific training materials and quick-reference guides
- Evaluating adoption success metrics and gathering user feedback
- Identifying internal champions and establishing sustainability plans
Conclusion and Recommended Next Steps
Requirements
- A clear understanding of the organization's collaboration requirements
- Practical experience with email systems and standard productivity applications
- Knowledge of corporate IT regulations and information governance frameworks
Target Audience
- Corporate professionals and team leaders aiming to enhance collaborative efficiency
- IT support personnel and administrators responsible for overseeing Microsoft 365 services
- HR and training managers focused on facilitating successful user adoption
Testimonials (3)
The basic structure of Power BI, its main functions, as well as some advanced functions
Alessandro Binaghi - Great Place to Work(R) Institute Italia Srl
Course - PL-300: Microsoft Power BI Data Analyst
Everything, is a new platform for me and everything was interesting.
Sergiu
Course - AZ-104T00-A: Microsoft Azure Administrator
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
