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Course Outline
Introduction to MSP and Program Mindset
- Distinguishing between programs and projects, and the strategic value of program management.
- Core MSP principles and the concept of transformational flow.
- Overview of the program lifecycle: identification, definition, and benefit management.
Program Governance and Structure
- Defining program architecture, key roles (SRO, Programme Manager, Board), and responsibilities.
- Establishing and empowering a Programme Management Office (PgMO).
- Designing clear decision-making processes, reporting lines, and escalation routes.
Vision, Blueprint, and Benefits Strategy
- Articulating the strategic vision and desired outcomes.
- Developing the program blueprint and target operating model.
- Identifying, mapping, measuring, and monitoring benefits.
Program Planning and Delivery Strategy
- Crafting a comprehensive program plan and delivery roadmap.
- Integrating workstreams and projects, managing dependencies, and sequencing activities.
- Addressing scheduling, resource allocation, and capacity planning.
Stakeholder Engagement and Communication
- Conducting stakeholder analysis and developing tailored engagement strategies.
- Formulating communication plans and activities to build change readiness.
- Navigating resistance and securing sustained sponsor commitment.
Risk, Issue, and Assurance Management
- Identifying and escalating program-level risks and issues.
- Defining assurance roles, managing internal and external assurance, and preparing for audits.
- Developing contingency plans and decision-support mechanisms.
Financials, Benefit Realization, and Value Optimization
- Developing robust business cases and implementing financial governance.
- Tracking benefits, measuring outcomes, and calculating ROI.
- Managing cost control, forecasting, and rebaselining processes.
Quality, Configuration, and Change Control
- Applying quality management approaches suitable for complex programs.
- Implementing configuration management and change control across project portfolios.
- Utilizing standards, templates, and knowledge management to ensure consistency and repeatability.
Transition to Business-as-Usual and Closure
- Planning handover procedures, sustainment activities, and operational acceptance.
- Executing closure activities: benefit reviews, lessons learned, and final documentation.
- Integrating outcomes into standard business-as-usual processes.
Practical Workshop and Case Study
- Scenario-based exercise: designing a program governance model and benefits map.
- Group presentations with constructive feedback from peers and the instructor.
- Formulating an action plan to implement MSP practices within the participants' organizations.
Recap and Future Actions
Requirements
- Solid grasp of fundamental project management concepts.
- Hands-on experience within project or program delivery environments.
- Familiarity with organizational change management principles.
Target Audience
- Current and aspiring programme managers.
- Sponsors, Senior Responsible Owners (SROs), and portfolio leaders.
- Programme Office staff, change managers, and delivery leads.
21 Hours
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.
