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 Duration 21 hours

Course Outline

Introduction to MSP and Programme Mindset

  • Distinguishing between programmes and projects, and understanding the added value of programme management
  • Core MSP principles and the concept of transformational flow
  • Overview of the programme lifecycle: identification, definition, and benefits management

Programme Governance and Organisational Structure

  • Defining programme structures, key roles, and responsibilities (SRO, Programme Manager, Board)
  • Setting up a Programme Management Office (PgMO)
  • Establishing decision-making processes, reporting lines, and escalation protocols

Strategic Vision, Blueprint, and Benefits Management

  • Formulating a clear vision and defining strategic outcomes
  • Developing the blueprint and target operating model
  • Identifying, mapping, measuring, and tracking benefits

Programme Planning and Delivery Strategy

  • Developing a comprehensive program plan and delivery roadmap
  • Integrating workstreams and projects, managing dependencies and sequencing
  • Addressing scheduling, resource allocation, and capacity planning

Stakeholder Engagement and Communication Strategies

  • Conducting stakeholder analysis and devising engagement strategies
  • Planning communications and assessing readiness for change
  • Mitigating resistance and fostering sponsor commitment

Risk, Issue, and Assurance Oversight

  • Identifying and escalating programme-level risks and issues
  • Defining assurance roles, internal and external assurance, and maintaining audit readiness
  • Preparing contingency plans and supporting critical decisions

Financial Governance, Benefits Realisation, and Value Management

  • Developing robust business cases and establishing financial governance
  • Monitoring benefits, measuring outcomes, and calculating ROI
  • Implementing cost control, forecasting, and rebaselining practices

Quality, Configuration, and Change Control

  • Applying quality management approaches specific to programmes
  • Managing configuration and change control across multiple projects
  • Utilising standards, templates, and knowledge management to ensure repeatability

Transition to Business-as-Usual and Programme Closure

  • Planning handover, sustainment, and operational acceptance
  • Executing closure activities: benefits review, lessons learned, and final documentation
  • Integrating outcomes into standard business-as-usual processes

Practical Workshops and Case Studies

  • Scenario-based exercise: designing a programme governance model and benefits map
  • Group presentations with peer and instructor feedback
  • Formulating an action plan for implementing MSP practices within participants' organisations

Wrap-up and Path Forward

Requirements

  • A solid grasp of fundamental project management concepts
  • Hands-on experience working within or supporting project or program environments
  • A working knowledge of organisational change management principles

Target Audience

  • Current programme managers and those aspiring to lead programmes
  • Sponsors, senior responsible owners (SROs), and portfolio leaders
  • Programme office personnel, change management specialists, and delivery leads

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