Get in Touch

award icon svg Certificate

Course Outline

Business Goals and Objectives
Business fundamentals from a purely business perspective

  • core business principles,
  • strategy,
  • planning and goal-setting,
  • project management,
  • marketing,
  • staffing,
  • finance.

Business Process Concepts and Fundamentals
Core aspects of business processes:

  • identifying (discovering) business processes,
  • characteristics of processes,
  • as-is process versus to-be process,
  • levels of business process modeling,
  • aligning business processes with goals and objectives.

Business Process Management Concepts and Fundamentals
Foundations of business process management:

  • functional versus process-centric enterprise organisation,
  • styles of process management,
  • advancements in process management,
  • roles and responsibilities of stakeholders,
  • enabling tools for process management.

Business Motivation Modeling
Business modelling fundamentals – elements of the Business Motivational Model:

  • business vision,
  • goals and objectives,
  • means and ends,
  • mission,
  • strategies and tactics,
  • aspects of business modelling.

Business Process Modeling Concepts
Business process modelling fundamentals:

  • BPMN basics,
  • definition and application of all BPMN elements included in the descriptive and analytic conformance subclasses,
  • activities,
  • grouping elements within a model.

Business Process Modeling Skills
Business process modelling skills:

  • presenting a brief scenario either as a BPMN diagram or in a few sentences,
  • identifying BPMN elements listed in the descriptive and analytic conformance subclasses.

Process Quality, Governance, and Metrics Frameworks
Awareness of industry reference models and quality, metrics, and governance frameworks:

  • awareness of a range of industry frameworks,
  • APQC Process Classification Framework,
  • SCOR,
  • Value Chain Reference Model,
  • Business Process Maturity Model (BPMM),
  • Six Sigma and Balanced Scorecard,
  • COBIT,
  • Sarbanes-Oxley.

Requirements

A general understanding of business processes is required.

 28 Hours

Testimonials (7)

Related Categories