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Course Outline

Participants will gain knowledge and practical experience in the following QA & testing topics:

  • The VOICE model for delivering business value through IT delivery
  • IT delivery models, with a focus on DevOps
  • Cross-functional teams and continuous quality engineering
  • The whole-team approach and its relevance for development and operations professionals
  • QA & testing topics, including:
    • Reviews and pull requests
    • Continuous improvement and metrics
  • Continuous everything, test automation, and the CI/CD pipeline
  • Total cost of quality
  • Indicators, reporting, and alerting
  • Quality measures
  • Personal, interpersonal, and team skills
  • Test varieties (performance, usability, security testing, and more)
  • Experience-based testing: exploratory testing and mob testing
  • Test design: boundary value analysis, path coverage, condition-oriented testing, code coverage, and mutation testing

The course enables participants to gain hands-on experience on these topics through concise introductions followed by relevant exercises, while providing ample opportunity for all participants to share their own experiences. Throughout the course, participants will also practise examination questions.

On the final afternoon of this training course, participants sit the one-hour examination comprising 30 questions, titled “TMAP: Quality for cross-functional teams”. This exam is administered in collaboration with iSQI.

Requirements

This training course requires a foundational understanding of information technology, experience working in teams, and familiarity with Agile ways of working. No specific certifications are required.

 21 Hours

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