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Course Outline

Module 1 – Understanding Competency-Based Training Needs Analysis (TNA)

  • Key areas of training activity, implementation, and evaluation
  • Effective analysis methods used by training specialists and coordinators
  • Determining individual performance levels and assessing whether training is effective
  • Aligning training needs with business drivers and strategic goals
  • Identifying which training initiatives are effective: are they mandatory, business-related, or linked to employee growth?
  • Examples of training need analysis and current international business trends to support informed decision-making
  • Managing variance and uncertainty during the analysis process

Module 2 – Deciding and Delivering Training

  • Understanding individual performance gaps and improving training effectiveness to address them
  • Which delivery methods and formats will yield optimal results?
  • Assessing business expectations against training outcomes and value delivered
  • Designing effective training materials
  • Understanding evaluation principles and applying them through practical examples
  • Distinguishing between training, coaching, and mentoring

Module 3 – Evaluating Training

  • The role and strategic positioning of training testing and evaluation
  • Critical developmental requirements that do not necessitate training but instead require other actions and decisions
  • Management accountability for training implementation – defining competencies and measuring evaluation impact
  • Evaluating training outcomes and determining whether all training should undergo evaluation
  • TNA and the enablement equation: Is training truly necessary? What are the alternatives?

Requirements

  • NA
 21 Hours

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