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Course Outline

Utility Theory

  • Definition of utility.
  • Elements that constitute usability.
  • The concept of UX (User Experience).
  • Usability as a competitive advantage.

Usability Planning

  • Stakeholder analysis.
  • User context analysis.
  • Quality objectives.

Usability Requirements Elicitation and Analysis

  • Requirements elicitation techniques.
  • Usability versus functionality of the solution.

Software Design from a User-Centered Design Perspective

  • User Interface Design.
  • Norms, standards, and guidelines.
  • Style guide.

Usability Testing and Evaluation

  • Checklists.
  • Testing with users (usability testing).
  • Advanced methods - basics.

Development Towards Usability and UX

  • Certification of qualifications.
  • Usability competencies compared to other design roles.

Summary

  • Workshop summary.
  • Best practices and checklists.

Requirements

Basic knowledge of the IT product life cycle.
Understanding of terminology used in software development and IT project implementation.

Level
2

Goals
Learn key concepts and terms related to the usability of digital solutions.
Acquire effective methods for capturing usability requirements.
Develop the skills necessary to design usable IT solutions.

Advantages
Training delivered by an expert with several years of experience in the IT industry and extensive knowledge of IT processes.
Strong emphasis on practical application - theoretical concepts are reinforced through real-world project scenarios and discussed topics reflect actual project situations.
Training conducted using tools commonly used in requirements engineering, offering participants the opportunity to learn the basic functionalities of these tools.
Ability to apply newly gained knowledge immediately during the training.

Target Audience
System and business analysts, product owners, business owners, and digital solution designers.
Project managers who wish to ensure the usability of the IT system being developed.
Business representatives responsible for defining business needs and/or validating system usability.
Software and system engineers.
Testers, QA specialists, and individuals responsible for quality assurance of IT systems and software.

 14 Hours

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Price per participant

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