MS 20345: Administering Microsoft Exchange Server 2016/2019 (authorized training course) Training Course

About This Course

This is a 3-day instructor-led training (ILT) course designed to meet the needs of IT professionals responsible for administering, configuring, and operating Office 365 services within hybrid environments, where part of the infrastructure resides on-premises. The curriculum also covers identity management, authentication, and supporting technologies essential for Office 365. It focuses on the skills required to administer and troubleshoot an Office 365 tenant, along with core services such as Exchange Online, SharePoint Online, and Skype for Business. Additionally, it addresses services like Azure Multi-Factor Authentication (MFA), Azure Active Directory Identity Protection, and Azure Active Directory Privileged Identity Management, all examined through the lens of hybrid integration. Participants will gain knowledge on leveraging Office 365 services for both cloud-based and on-premises resources.

At Course Completion

• Explain Office 365 administration tools and licensing options.
• Deploy and configure directory synchronization in an Office 365 deployment.
• Plan hybrid configurations involving Exchange Server and Exchange Online.
• Execute an Exchange Server hybrid configuration deployment.
• Explain and deploy Skype for Business and Teams in a hybrid deployment.
• Deploy SharePoint and OneDrive for Business within a hybrid environment.
• Explain and deploy various authentication methods in a hybrid Office 365 deployment.

About This Course

This three-day Instructor-Led Training (ILT) course is designed to meet the needs of IT professionals involved in administering, configuring, troubleshooting, and managing Office 365 services, including their identities, dependencies, requirements, and supporting technologies. The course focuses on the skills required to administer and troubleshoot the Office 365 tenant and key services such as Exchange Online, SharePoint Online, and Teams. It also covers the security and compliance features of Office 365.

Audience Profile

This course is intended for IT professionals and system administrators who wish to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience in their respective fields, ideally in system administration, network administration, and messaging.

At Course Completion

After completing this course, students will be able to:

• Describe Office 365 services.
• Administer Office 365 by using the Microsoft 365 admin center, Office 365 services admin centers, and other tools.
• Administer and troubleshoot directory synchronization and directory objects.
• Administer and troubleshoot Exchange Online.
• Administer and troubleshoot Teams.
• Administer and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise.
• Administer and troubleshoot compliance and security in Office 365.

About This Course

This course equips experienced Exchange Server administrators with the expertise required to design and implement a comprehensive Exchange Server messaging infrastructure. The curriculum addresses the design and configuration of advanced deployment components, including site resiliency, enhanced security protocols, compliance frameworks, archiving and discovery solutions, integration with other Exchange organizations or Exchange Online, and migration paths from earlier Exchange versions. Additionally, it offers essential guidelines, industry best practices, and strategic considerations to optimize Exchange Server deployments.

Audience Profile

This course is tailored for IT professionals, including seasoned messaging administrators, messaging architects, and consultants operating within enterprise environments. It is specifically designed for individuals responsible for architecting and deploying Exchange Server solutions, particularly in settings that incorporate previous Exchange versions or Exchange Online. Participants are expected to possess prior experience with Exchange Server 2019 or earlier editions.

At Course Completion

Upon successfully completing this course, students will be able to:

• Formulate strategies for Exchange Server deployments.
• Plan and deploy Exchange Server hardware, virtualization environments, mailbox databases, and public folders.
• Architect message transport mechanisms within Exchange Server.
• Plan and deploy Client Access services for Exchange Server.
• Design and implement a highly available Exchange Server environment.
• Maintain Exchange Server infrastructure using Managed Availability and Desired State Configuration (DSC).
• Plan for messaging security and design/implement Active Directory Rights Management Services (AD RMS) and Microsoft Azure RMS within Exchange Server.
• Design and implement message retention and archiving strategies.
• Design and implement data loss prevention policies, In-Place Hold, and eDiscovery.
• Design and implement messaging coexistence across Exchange Server organizations.
• Plan and execute upgrades from previous Exchange Server versions to Exchange Server 2019.
• Plan hybrid Exchange deployments.

About This Course

In this course, students will learn how to plan and implement an operating system deployment strategy using modern deployment methods, as well as how to implement an update strategy. Students will be introduced to key components of modern management and co-management strategies. This course also covers what it takes to incorporate Microsoft Intune into your organization. Students will also learn about methods for deployment and management of apps and browser-based applications. Students will be introduced to the key concepts of security in modern management including authentication, identities, access, and compliance policies. Students will be introduced to technologies such Azure Active Directory, Azure Information Protection and Windows Defender Advanced Threat Protection, as well as how to leverage them to protect devices and data.

Audience Profile

The Modern Desktop Administrator deploys, configures, secures, manages, and monitors devices and client applications in an enterprise environment. Responsibilities include managing identity, access, policies, updates, and apps. The MDA collaborates with the M365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization.

The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.

At Course Completion

After completing this course, learners should be able to:

• Plan, develop, and implement an Operating System deployment, upgrade, and update strategy.
• Understand the benefits and methods of co-management strategies.
• Plan and implement device enrollment and configuration.
• Manage and deploy applications and plan a mobile application management strategy.
• Manage users and authentication using Azure AD and Active Directory DS.
• Describe and implement methods used to protect devices and data.

This 5-day instructor-led training (ILT) course is designed for IT professionals involved in evaluating, planning, deploying, and managing Microsoft Office 365 services. The curriculum covers essential identities, dependencies, requirements, and supporting technologies. Key focus areas include setting up an Office 365 tenant, such as federation with existing user identities, and maintaining the tenant and its users.

The course is intended for IT professionals responsible for planning, configuring, and managing an Office 365 environment. Attendees are expected to have a solid understanding of several on-premises technologies, including Domain Name System (DNS) and Active Directory Domain Services (AD DS). Additionally, a general familiarity with Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server is required.

Upon completing this course, students will be able to:

• Plan an Office 365 deployment, configure the tenant, and plan a pilot deployment.
• Manage Office 365 users, groups, and licenses, and configure delegated administration.
• Plan and configure client connectivity to Office 365.
• Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
• Plan and implement the Office 365 ProPlus deployment.
• Plan and manage Microsoft Exchange Online recipients and permissions.
• Plan and configure Exchange Online services.
• Plan and configure Microsoft Teams
• Plan and configure Microsoft SharePoint Online.
• Plan and configure Office 365 collaboration solutions.
• Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot Office 365 issues.
• Plan and implement identity federation between on-premises AD DS and Azure AD.

About This Course

This five-day instructor-led training (ILT) is designed for IT professionals involved in evaluating, planning, deploying, and managing Microsoft Office 365 services. The curriculum covers essential identities, dependencies, requirements, and supporting technologies. Key focus areas include setting up an Office 365 tenant, establishing federation with existing user identities, and sustaining the Office 365 environment for its users.

Audience Profile

This course is intended for IT professionals responsible for planning, configuring, and managing an Office 365 environment. Participants are expected to possess a solid understanding of various on-premises technologies, such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). Additionally, they should have a foundational knowledge of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

At Course Completion

Upon completing this course, students will be able to:

• Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
• Manage Office 365 users, groups, and licenses, and configure delegated administration.
• Plan and configure client connectivity to Office 365.
• Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
• Plan and implement the Office 365 ProPlus deployment.
• Plan and manage Microsoft Exchange Online recipients and permissions.
• Plan and configure Exchange Online services.
• Plan and configure Microsoft Teams
• Plan and configure Microsoft SharePoint Online.
• Plan and configure an Office 365 collaboration solutions.
• Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot Office 365 issues.
• Plan and implement identity federation between on-premises AD DS and Azure AD.

Content serves as the most vital digital asset for any organization. This course equips you with the skills to plan, configure, and manage SharePoint Sites and OneDrive, enabling modern content services that revolutionize the content lifecycle. You will explore the modern SharePoint site structure, including SharePoint hub sites, and receive best practices for adopting and deploying OneDrive across your organization. The curriculum also addresses sharing, security, and monitoring within SharePoint and OneDrive in Microsoft 365. Additionally, you will learn to manage user profiles and applications with appropriate permission settings. We will also cover the planning and configuration of Managed Metadata, Business Connectivity Services, and search capabilities, ensuring content can be discovered, utilized, and governed effectively throughout Microsoft 365.

After completing this course, students will be able to:

• Configure SharePoint Sites.
• Manage site storage limits.
• Deploy the OneDrive sync client.
• Use Group Policy to control OneDrive sync client settings.
• Manage external sharing for data in Microsoft SharePoint and OneDrive.
• Configure user profile properties.
• Manage audiences.
• Use the App Catalog to manage custom apps.
• Create and manage term groups, term sets, and terms.
• Describe the difference between modern and classic search experiences.

About This Course

The business landscape is evolving, and professionals now demand seamless communication free from collaborative obstacles. Companies are seeking solutions that offer both cost efficiency and flexibility, leading many organizations to adopt hybrid environments and migrate their content to the cloud. In this course, you will gain the skills to deploy and configure SharePoint Server 2019, tailored to support modern workstyles. You will also learn to configure and manage various SharePoint service applications to prepare for a hybrid deployment. Additionally, you will discover how to plan and implement SharePoint hybrid scenarios that ensure a smooth user experience. Finally, you will learn to design the content migration process, identifying the resources and tools needed to migrate content to SharePoint and OneDrive in Microsoft 365.

Audience Profile

This course is designed for IT Professionals who deploy and manage SharePoint in on-premises environments and are interested in deploying hybrid scenarios and migrating content to Microsoft 365.

At Course Completion

After completing this course, students will be able to:

• Describe the MinRole feature in SharePoint 2019.
• Describe how to install and configure SharePoint 2019.
• Describe how to implement high availability for SharePoint.
• Provision a BDC Service Application instance.
• Configure the Secure Store Service application.
• Describe how to configure My Sites in SharePoint 2019.
• Describe the available SharePoint Hybrid Scenarios.
• Describe the requirements for SharePoint hybrid configuration.
• Plan for SharePoint Server hybrid.
• Plan for content migration process.
• Describe available resources and tools to leverage during migration process.
• Access data to be migrated using SharePoint Migration Assessment Tool (SMAT).
• Migrate content to the cloud using SharePoint Migration Tool (SPMT).
• Migrate content to the cloud using Migration Manager.
• Migrate content to the cloud using Mover.
• Manage and monitor migration process.

About This Course

This course explores three core pillars of Microsoft 365 enterprise administration: Microsoft 365 tenant and service management, Office 365 management, and Microsoft 365 identity management. In the section on Microsoft 365 tenant and service management, you will examine all the essential components that must be considered during the design of your Microsoft 365 tenant. After completing this planning phase, you will learn how to configure your Microsoft 365 tenant, covering aspects such as your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will gain skills in managing your tenant, which includes configuring tenant roles and overseeing tenant health and services.

Audience Profile

This course is tailored for individuals aiming to become Microsoft 365 Enterprise Administrators who have completed one of the Microsoft 365 role-based administrator certification paths.

At Course Completion

By actively participating in this course, you will learn about the following:

• Designing, configuring, and managing your Microsoft 365 tenant
• Office 365 product functionality
• Configuring Office 365
• Managing Office 365 ProPlus deployments
• Planning and implementing identity synchronization
• Implementing application and external access

About This Course

This course explores three core pillars of Microsoft 365 enterprise administration: Microsoft 365 tenant and service management, Office 365 management, and Microsoft 365 identity management. In the tenant and service management segment, you will analyze the essential components required for designing your Microsoft 365 tenant. After completing this planning phase, you will gain hands-on experience configuring your tenant, covering organizational profiles, subscription options, component services, user accounts, licenses, and security groups. You will also learn to manage the tenant effectively, including setting up tenant roles and monitoring tenant health and services. Building on a solid tenant foundation, the course transitions to Office 365 management, starting with an overview of product functionality such as Exchange Online, SharePoint Online, Microsoft Teams, Microsoft Power Platform, additional resources, and device management. You will then focus on configuring Office 365, with special attention to Office client connectivity. Furthermore, you will examine the management of Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus) deployments, ranging from user-driven installations to centralized deployment strategies. The section concludes with instruction on configuring Office Telemetry and Microsoft Analytics. The final part of the course offers a deep dive into Microsoft 365 identity synchronization, specifically Azure Active Directory Connect. You will learn to plan and implement Azure AD Connect, manage synchronized identities, and handle password management in Microsoft 365 using multi-factor authentication and self-service password options. The course wraps up by addressing application and external access implementation. You will learn to add and manage applications in Azure Active Directory, including configurations for multi-tenant apps. Additionally, you will explore Azure AD Application Proxy setup, covering connector installation, registration, and publishing on-premises applications for remote access. Finally, you will design and manage external access solutions, including Azure AD B2B collaboration licensing, creating collaborative users, and troubleshooting B2B collaboration issues.

Audience Profile

This course is intended for individuals pursuing the Microsoft 365 Enterprise Administrator role who have completed one of the Microsoft 365 role-based administrator certification paths.

At Course Completion

By actively participating in this course, you will learn about the following:

• Designing, configuring, and managing your Microsoft 365 tenant
• Office 365 product functionality
• Configuring Office 365
• Managing Office 365 ProPlus deployments
• Planning and implementing identity synchronization
• Implementing application and external access

About This Course

This course explores three core components of Microsoft 365 enterprise administration: Microsoft 365 security management, compliance management, and device management. In the security management section, you will analyze prevalent threat vectors and data breaches affecting modern organizations, and discover how Microsoft 365's security solutions mitigate these risks. You will be introduced to Microsoft Secure Score and Azure Active Directory Identity Protection. You will then learn to manage Microsoft 365 security services, such as Exchange Online Protection, Advanced Threat Protection, Safe Attachments, and Safe Links. Additionally, you will review reports that track your security posture. Moving from security services to threat intelligence, you will use the Security Dashboard and Advanced Threat Analytics to anticipate potential breaches. With security foundations established, you will examine key aspects of Microsoft 365 compliance management, starting with data governance fundamentals like archiving, retention, Information Rights Management, Secure Multipurpose Internet Mail Extension (S/MIME), Office 365 message encryption, and Data Loss Prevention (DLP). You will then deep-dive into archiving and retention, focusing on in-place records management in SharePoint, Exchange archiving and retention, and retention policies within the Security and Compliance Center. After grasping these governance principles, you will learn implementation techniques, including building ethical walls in Exchange Online, creating DLP policies from built-in templates or custom configurations, protecting documents with DLP, and configuring policy tips. You will also manage data governance by handling email retention, troubleshooting failing retention policies and policy tips, and addressing sensitive data issues. Furthermore, you will learn to implement Azure Information Protection and Windows Information Protection. This section concludes with managing search and investigations, covering content searches in the Security and Compliance Center, auditing log investigations, and advanced eDiscovery management. Finally, the course provides an in-depth look at Microsoft 365 device management. You will start by planning device management, including preparing Windows 10 devices for co-management. You will learn to transition from Configuration Manager to Intune and be introduced to the Microsoft Store for Business and Mobile Application Management. Shifting from planning to implementation, you will explore your Windows 10 deployment strategy, learning to implement Windows Autopilot, Windows Analytics, and Mobile Device Management (MDM). Regarding MDM, you will cover deployment, device enrollment, and device compliance management.

Audience Profile

This course is designed for individuals aspiring to the Microsoft 365 Enterprise Admin role who have completed one of the Microsoft 365 role-based administrator certification paths.

At Course Completion

By actively participating in this course, you will learn about the following:

• Microsoft 365 Security Metrics
• Microsoft 365 Security Services
• Microsoft 365 Threat Intelligence
• Data Governance in Microsoft 365
• Archiving and Retention in Office 365
• Data Governance in Microsoft 365 Intelligence
• Search and Investigations
• Device Management
• Windows 10 Deployment Strategies
• Mobile Device Management

This course is designed for individuals aiming for the Microsoft 365 Administrator role who have completed at least one Microsoft 365 role-based administrator certification path.

About This Course

This is a three-day Instructor Led Training (ILT) course that targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Teams. It also covers security and compliance features of Office 365.

Audience Profile

This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields: ideally in the areas of system administration, network administration, and messaging.

At Course Completion

After completing this course, students will be able to:

• Describe Office 365 services.
• Administer Office 365 by using the Microsoft 365 admin center, Office 365 services admin centers, an
• Administer and troubleshoot directory synchronization and directory objects.
• Administer and troubleshoot Exchange Online.
• Administer and troubleshoot Teams.
• Administer and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise.
• Administer and troubleshoot compliance and security in Office 365.

About This Course

This course explores the core components of Microsoft 365 messaging administration, covering message transport and mail flow, messaging security, hygiene, and compliance, infrastructure management, and hybrid messaging solutions. It is tailored for IT Professionals responsible for deploying and managing the messaging infrastructure within Microsoft 365 organizations.

Audience Profile

Messaging Administrators deploy, configure, manage, and troubleshoot recipients, permissions, mail protection, mail flow, and public folders across both on-premises and cloud enterprise environments. Key responsibilities include managing message hygiene, infrastructure, and hybrid configurations or migrations. To establish a secure hybrid topology that aligns with modern organizational needs, the Messaging Administrator must collaborate closely with the Security Administrator and the Microsoft 365 Enterprise Administrator. A solid understanding of authentication types, licensing models, and integration with Microsoft 365 applications is essential.

At Course Completion

Upon completing this course, students will be able to:

• Configure and manage the transport pipeline
• Manage and troubleshoot mail flow and transport issues
• Manage message hygiene and compliance
• Manage authentication for messaging
• Configure organizational settings and sharing
• Manage mobile devices
• Manage role-based permissions
• Create and manage recipient objects and resources
• Plan, implement, and troubleshoot public folders
• Plan a hybrid environment
• Perform mailbox migrations
• Deploy and troubleshoot a hybrid environment

This course teaches you how to secure user access to your organization’s resources. Topics include user password protection, multi-factor authentication, enabling Azure Identity Protection, setting up Azure AD Connect, and an introduction to conditional access in Microsoft 365. You will explore threat protection technologies designed to safeguard your Microsoft 365 environment, covering threat vectors and Microsoft’s solutions for mitigating these risks. Key areas include Secure Score, Exchange Online Protection, Azure Advanced Threat Protection, Windows Defender Advanced Threat Protection, and threat management. Additionally, the course covers information protection technologies that enhance the security of your Microsoft 365 environment. You will learn about information rights-managed content, message encryption, and the labels, policies, and rules that support data loss prevention and information protection. Finally, you will study archiving and retention in Microsoft 365, data governance, and how to perform content searches and investigations. The curriculum includes data retention policies and tags, in-place records management for SharePoint, email retention, and conducting content searches to support eDiscovery investigations.

Upon completion of this course, students will be able to:

• Administer user and group access in Microsoft 365.
• Explain and manage Azure Identity Protection.
• Plan and implement Azure AD Connect.
• Manage synchronized user identities.
• Explain and use conditional access.
• Describe cyber-attack threat vectors.
• Explain security solutions for Microsoft 365.
• Use Microsoft Secure Score to evaluate and improve your security posture.
• Configure various advanced threat protection services for Microsoft 365.
• Plan for and deploy secure mobile devices.
• Implement information rights management.
• Secure messages in Office 365.
• Configure Data Loss Prevention policies.
• Deploy and manage Cloud App Security.
• Implement Windows information protection for devices.
• Plan and deploy a data archiving and retention system.
• Create and manage an eDiscovery investigation.
• Manage GDPR data subject requests.
• Explain and use sensitivity labels.