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 Duration 14 hours

Course Outline

Foundations of Management

The Role of Leadership Skills in Modern Management

Leading a Workforce

  • Exploration of different management styles
  • Selecting effective management styles aligned with team development phases
  • Defining the ideal manager profile and analyzing one’s own leadership approach
  • Evaluating personal strengths and weaknesses as a team leader to identify development potentials
  • Characteristics that define high-performing teams
  • Coordinating activities to achieve established goals

Organizational Communication

  • Foundations of verbal and non-verbal communication
  • Analysis of individual communication styles
  • Identifying and overcoming communication barriers
  • Effective questioning techniques
  • The art of active listening
  • Delivering constructive criticism
  • Methods for providing effective feedback
  • Navigating difficult situations during interactions
  • Understanding communication networks
  • Optimizing information flow models

Strategies for Team Conflict Resolution

  • The nature and classifications of conflict
  • Identifying primary sources of conflict
  • Behavioral styles for managing disputes appropriately
  • Utilizing conflict constructively for team growth and development
  • Strategies applied in conflict scenarios
  • Techniques for conflict management
  • Key methods for resolving conflicts
  • Managing emotions during conflicts
  • Addressing verbal and non-verbar communication barriers in conflict resolution

Team Motivation Strategies

  • The concept of being motivated
  • Factors that drive employee motivation within an organization
  • Different types of motivation
  • Principles of financial incentives
  • Motivation through intangible resources
  • Psychological principles of motivation
  • The role of feedback and performance evaluation
  • The impact of language on motivation

Effective Time Management

  • The time management matrix
  • Controlling personal time and identifying time-wasting factors
  • Techniques for effective time planning
  • Delegation of tasks and authority

Coaching Techniques

  • Defining coaching and its practical applications
  • Individual participant exercises
  • Providing in-depth feedback.

Course Wrap-up

Requirements

This course is accessible to all levels and does not require prior specialized expertise.

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