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Duration 14 hours
Course Outline
Foundations of Management
The Role of Leadership Skills in Modern Management
Leading a Workforce
- Exploration of different management styles
- Selecting effective management styles aligned with team development phases
- Defining the ideal manager profile and analyzing one’s own leadership approach
- Evaluating personal strengths and weaknesses as a team leader to identify development potentials
- Characteristics that define high-performing teams
- Coordinating activities to achieve established goals
Organizational Communication
- Foundations of verbal and non-verbal communication
- Analysis of individual communication styles
- Identifying and overcoming communication barriers
- Effective questioning techniques
- The art of active listening
- Delivering constructive criticism
- Methods for providing effective feedback
- Navigating difficult situations during interactions
- Understanding communication networks
- Optimizing information flow models
Strategies for Team Conflict Resolution
- The nature and classifications of conflict
- Identifying primary sources of conflict
- Behavioral styles for managing disputes appropriately
- Utilizing conflict constructively for team growth and development
- Strategies applied in conflict scenarios
- Techniques for conflict management
- Key methods for resolving conflicts
- Managing emotions during conflicts
- Addressing verbal and non-verbar communication barriers in conflict resolution
Team Motivation Strategies
- The concept of being motivated
- Factors that drive employee motivation within an organization
- Different types of motivation
- Principles of financial incentives
- Motivation through intangible resources
- Psychological principles of motivation
- The role of feedback and performance evaluation
- The impact of language on motivation
Effective Time Management
- The time management matrix
- Controlling personal time and identifying time-wasting factors
- Techniques for effective time planning
- Delegation of tasks and authority
Coaching Techniques
- Defining coaching and its practical applications
- Individual participant exercises
- Providing in-depth feedback.
Course Wrap-up
Requirements
This course is accessible to all levels and does not require prior specialized expertise.
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group