Course Outline
1. Creating synergies – Management 3.0 – Introduction
2. Management 3.0 – Cooperation models
- Energize People – When people genuinely "want to want," the entire team has a strong chance to perform effectively.
- Empower Teams – Enabling teams to make decisions independently.
- Align Constraints – Focusing all efforts toward a shared goal.
- Develop Competence – Wanting to do something is one thing; having the ability to do it is another.
- Grow Structure – Encouraging the team to self-organize as a cohesive system.
- Improve Everything – Learning through experimentation and continuous improvement.
- Leader as Coach, Mentor, and Facilitator – Exploring various cooperation styles within the team.
- Generations in the workplace and their impact on cooperation models.
3. Communication and Cooperation
- Communication – Understanding communication styles and their importance in effectively conveying goals, motivating others, and interacting with team members, colleagues, and subcontractors.
- Key components of effective communication – shared understanding, argumentation, persuasion, paraphrasing, and feedback.
- Assertiveness.
- Effective communication – practical tools and techniques.
4. Clear Goal Setting and Task Delegation
- Understanding goals together – why shared comprehension is essential.
- Defining goals – how to formulate them clearly and unambiguously.
- Communicating goals and objectives effectively.
5. Measurability of Goals and Objectives
- Measuring goals – adopting a product-based approach to project organisation.
- Measuring goals – a business value-driven approach using user stories.
- Accountability criteria for goals and objectives – acceptance criteria.
6. Planning, Monitoring, and Verification
- Planning effective activities – iteration, defining and estimating requirements, and ensuring alignment between goals and tasks.
- Monitoring the implementation of goals and tasks.
- Tracking progress toward achieving goals and tasks.
- Change management and communication.
7. Effective Team Cooperation – Cultivating Result-Oriented Attitudes – The Modern Manager's Toolbox
- The team and the team development cycle.
- Roles within the team.
- Shaping attitudes, commitment, and responsibility for successful implementation.
- Decision-making processes and building consensus.
- Running effective meetings.
- Argumentation and influencing others.
- Handling conflicts constructively.
- Creative thinking, problem-solving, and fostering improvement-oriented attitudes within the team – techniques and tools.
- Facilitation – building accountability for project outcomes.
8. Motivation and Mutual Motivation
- Motivation – understanding the "stick," the "carrot," and the "hamburger."
- Financial and non-financial aspects of motivation.
- Delegation – why it serves as a powerful motivator.
- Motivation techniques and tools.
- When was the last time you did something that motivated your manager and your colleagues?
9. Summary – Best and Worst Practices in Communication
Requirements
No prior preparation is required for this training.
Testimonials (2)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
Promoting the interaction between people.
