Communicating and Influencing - For Managers and Team Leaders Training Course

This instructor-led, live training in Uzbekistan (online or onsite) is aimed at entry-level professionals or aspiring leaders who wish to understand the core concepts and practices of effective leadership.

By the end of this training, participants will be able to:

• Understand what leadership is and how it differs from management.
• Identify and develop key leadership competencies and styles.
• Set meaningful goals and communicate them effectively.
• Build trust and influence others through effective communication.

This instructor-led, live training in Uzbekistan (online or onsite) is part of the Data Scientist skill set (Domain: Advisory & Leadership) and is aimed at professionals who wish to build impactful communication, problem-solving, and leadership skills to thrive in data science or analytics teams.

By the end of this training, participants will be able to:

• Apply structured problem-solving and root cause analysis techniques.
• Communicate insights effectively through impactful storytelling and visualization.
• Lead change initiatives and influence stakeholders with confidence.
• Manage data-related projects using a clear and practical framework.

The global turmoil, business disruptions, and pandemics have not only upended traditional business practices but have also compelled boards to adapt their governance methods. Here’s what directors need to know today to be effective. Best-practice tips and tools—such as meetings, information sharing, agendas, committees, and organizational structure—that boards worldwide use to improve their performance with less effort, freeing up more time for high-value board activities.

TARGET GROUP:

• Anyone within the organization who aims to enhance their competencies, including attitude, knowledge, and skills, in the realm of business negotiations.
• Sales and customer service professionals who engage in negotiations with contractors.
• Entrepreneurs who negotiate with contractors.

EDUCATIONAL PURPOSE OF THE TRAINING:

The training is designed to equip you with the skills needed to negotiate effectively with all stakeholders, with a particular focus on practical negotiation techniques that foster cooperation. By participating in this training, attendees will gain greater influence and control over the various stages of the negotiation process. The primary outcome of the training will be the ability to conduct negotiations successfully, leading to agreements that satisfy the interests of all parties involved. Participants will utilize the interpersonal skills they acquire during the training to achieve these goals.

OBJECTIVES OF PARTICIPATION IN THE TRAINING:

• You will learn modern negotiation strategies and techniques that can be applied in business negotiations.
• You will plan an effective negotiation strategy using the models you have learned, sequencing key events for upcoming important business negotiations.
• You will enhance key skills that will enable you to reach agreements more quickly and easily, helping you achieve your negotiation goals.

BENEFITS OF ATTENDING THE TRAINING:

You will practice the strategies and techniques learned during the training, thereby improving your skill level and increasing the impact on the outcome of negotiations.

TRAINING WILL STRENGTHEN YOUR KNOWLEDGE:

In the areas of leadership psychology, communication, and business negotiation.

THE TRAINING WILL STRENGTHEN SKILLS IN THE AREA OF:

• Selecting negotiation strategies and techniques appropriate to the situational context.
• Exerting influence during the business negotiation process.
• The skill of constructive confrontation in the course of business negotiations.
• The ability to enforce concluded agreements and business contracts.
• The ability to manage emotions, especially under stress, during negotiations.
• The ability to select logical and rational arguments for a solid business justification.
• The ability to explain cause and effect, enriched with emotional arguments, to effectively influence changes in people's beliefs and actions.

THE TRAINING WILL STRENGTHEN COMPETENCIES:

• Influencing during the business negotiation process.
• Reading the context of a negotiation situation.
• Taking control of a negotiation situation to achieve your goals.
• Critical thinking about the sequence of events in the negotiation process (cause and effect).
• Discovering the truth through rational cause-effect analysis based on facts during negotiations.

Audience

Staff members who need to be fully equipped to conduct high-quality coaching sessions

• For individual members of their own team
• For their entire team
• For individuals outside their direct team who can benefit from their impartial and non-judgmental input

Format of the Course

The course is a blend of:

• Facilitated discussions
• Practical coaching sessions with comprehensive feedback

By the End of the Course, Delegates Will Be Able to:

• Define "Coaching" and articulate in detail how it can enhance individual and team performance, particularly by understanding and addressing the root causes of underperformance
• Conduct effective coaching sessions that are meaningful and impactful

By the end of this training, participants will be able to:

• Gain a deeper understanding of various approaches to modern learning delivery.
• Effectively connect current teaching methods with innovative and fresh strategies in learning delivery.
• Create an adaptive and forward-thinking curriculum that fully leverages the benefits of digitization.
• Guide the organization in implementing digital transformation for enhanced learning experiences.

Course Format

• Instructor-led training delivered online.
• Interactive planning sessions with tangible outputs.
• Digital icebreakers to enhance engagement.
• Various course assignments and activities.

Delegating tasks and motivating employees are key skills for effective team management. It involves understanding employees' competences, clearly defining expectations while at the same time trusting and delegating responsibility. Regularly check progress and offer constructive feedback to motivate employees: Recognize achievements: Publicly and privately recognizing employee successes strengthens motivation to continue working. Involving employees in decision-making processes gives them a sense of an important role in the company. An organizational culture that promotes respect, support and work-life balance motivates employees to perform better. Act in line with the values and expectations you set for your employees to inspire them to take action. Effective delegation of tasks and motivating employees requires flexibility, empathy and constant adaptation to the team's needs. Employee support, understanding their motivation and skill development are key elements of success in this area.

This course provides an introduction to the skills of influencing others and negotiating. It covers the processes and techniques to positively influence those around you and leads on to cover negotiating in the workplace.

Course Benefits

By the end of the program, participants will be able to:

Explain the key principles of influencing

Identify situations at work to apply influencing techniques 

Negotiate with confidence

Apply the win-win principle to negotiations

Prepare and deliver negotiations through a stepped process

Who Should Attend

This course is an introduction suitable for anyone whose role involves negotiation, this could include: management, sales, marketing, business development and customer care.

This instructor-led, live training in Uzbekistan (online or onsite) is aimed at engineering leaders and engineers who wish to analyze, manage, and develop their leadership skills.

By the end of this training, participants will be able to leverage strengths, apply values, manage stress, solve problems, and build a development plan to be an effective engineering leader.

By the end of the course, participants will be able to:

1. Gain a deep understanding of self-mastery as the foundation for becoming inspiring leaders.
2. Enhance and maintain their execution skills, contributing to the development of a high-performance culture.
3. Guide cultural transformation and change processes within their areas of influence by utilizing emotional intelligence and change management tools.

Methodology:

1. Lectures
2. Workshops
3. Video presentations
4. Role-playing exercises

This workshop is a practical program implementing the principles of coordinating business meetings. Adult learning methodology of learning is used in this program. It is facilitated with interactive exercises and powerful presentations.

This instructor-led, live training in Uzbekistan (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.

By the end of this training, participants will be able to:

• Explore remote leadership, structures, and components to successfully adapt a remote work setup.
• Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
• Use existing tools and technologies to improve virtual communication and collaboration.
• Implement goal setting and project management methods to measure the performance of a remote team.

Audience

Managers, Team Leaders, and staff members who feel that:

• They are attending an excessive number of meetings
• Their time is being consumed by others
• They struggle to complete their daily tasks due to a lack of planning, foresight, or prioritization

Format of the course

The course will be a highly interactive blend of:

• Facilitated discussions
• Slide presentations
• Exercises and case studies

By the end of the course, delegates will be able to:

• Understand the importance of managing meetings effectively, showing respect for the time constraints of those invited
• Follow standard procedures for scheduling, conducting, and documenting meeting outcomes
• Gain a broader understanding of various methods to manage their time more efficiently, working smarter rather than harder

Overview

This 5-day course is designed to help participants enhance their strategic thinking, planning, and management skills, including the tactical and operational requirements for successful implementation in high-stakes environments. The course will address challenging topics such as conflict resolution, change management, leadership qualities, and team motivation. Through interactive case studies and sector-specific examples, participants will be encouraged to share their experiences and challenges to develop practical, work-focused solutions that they can apply back at their organizations.

The primary goal of the program is to equip executives with the skills to analyze the business environment to identify profitable opportunities and devise strategies for gaining a competitive edge in an increasingly competitive market. Additionally, the program will provide insights into best practices and behaviors in leadership that will enhance the capacity of executives to navigate the complexities and uncertainties of managing high-performance organizations.

Learning Objectives

After completing this course, participants will be able to:

• Describe the main challenges faced by an organization;
• Explain various approaches to organizational development planning;
• Analyze the current business environment and its impact on the organization;
• Assess internal and external resources available to the organization;
• Explain different methods for managing strategy and their role in the business plan;
• Evaluate alternative development strategies to recommend those best suited to the organization's needs;
• Gain a deeper understanding of strategic development plans;
• Objectively discuss the risks, benefits, and costs associated with implementing new strategies, including managing team conflicts;
• Define approaches to managing identified risks;
• Analyze the potential positive and negative impacts on their organization from implementing a new strategy;
• Design policies, systems, and processes to effectively implement emerging strategic plans;
• Understand key steps in change management.

Who Should Attend

• Product/Service Managers
• Newly appointed and established Managers and Team Leaders
• Heads of Operations
• Senior Bank Managers
• Human Resource Managers
• Operations Managers
• Marketing Managers

Methodology
The course includes facilitated workshops, complemented by case studies drawn from real-life examples and practical experiences. Participants will have the opportunity to work in small groups to synthesize ideas and strategies and apply the material in the context of their own organizations or departments. Open forum discussions will also be a key component of the learning process.

This instructor-led, live training in Uzbekistan (online or onsite) is aimed at females who wish to learn about the roles and expectation of women in leadership. Through a variety of exercises and discussions, participants will strengthen their confidence and develop essential management and business skills as a leader on their path to becoming role models in their organizations.

By the end of this training, participants will be able to:

• Understand the role of female leaders in organizations.
• Develop a leadership mindset.
• Demonstrate leadership in team management and decision making.