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Course Outline

This course is largely similar to the Team Members' course (see separate outline), with the following additions:

  • A new module titled: Leadership v Management, covering:
    • The similarities and differences between Leadership and Management. Characteristics of effective leaders versus effective managers
    • Management Styles
  • A new module titled: Delivering Change, covering:
    • Factors that contribute to the success or failure of change initiatives
    • Core Principles of Change
    • Resistance to Change – and why, in some cases, resistance can be beneficial
 14 Hours

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