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Course Outline

1 – Digitization and Its Impact on Contemporary Businesses:

  • Topics covered include, but are not limited to:

1. Digitalization and its role in everyday business operations.

2. Success stories in digitization, robotics, and automation.

3. Maintaining business integrity throughout digital transformation.

4. Reflective Activity: How can we apply these insights to our own business landscape?

2 – Applying Digitization Across Different Business Functions:

  • Topics covered include, but are not limited to:

1. Application of digitization across various business areas:

a. Training and Development

b. Human Resource Management

c. Day-to-Day Operational Delivery

d. Sales and Marketing

e. Logistics and Facilities Management

f. Workforce Management

2. Reflective Activity: What are our departmental strengths in adopting digital transformation?

3 – Tools for Digitalization:

  • Topics covered include, but are not limited to:

1. Data management and streamlining in enterprise-wide transformation

2. Internet of Things (IoT) and other automation technologies

3. Consumer-facing strategies and approaches

4. Maximizing workforce potential in a digitally transformed environment

4 – Planning Activity

  • A 2-hour planning session focused on designing digitization initiatives tailored to each participant’s unit. Each proposal will be presented and critiqued, with guidance on enhancing feasibility and practical applicability.
 7 Hours

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