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Duration 14 hours
Course Outline
Fundamentals and Applications of Gen AI
Introduction to Generative AI
- Definition and operational mechanics of Gen AI
- Language models and their inherent limitations
- The role of human oversight in AI-assisted tasks
Gen AI for the Business Analyst
- Assisting in problem analysis
- Structuring information effectively
- Drafting documents and reports
Practical Prompting
- Techniques for formulating effective prompts
- Defining context, objectives, and constraints
- Iterative refinement of AI outputs
Supporting Business Analysis
- Identifying and defining business problems
- Developing hypotheses
- Conducting scenario analysis
AI-Assisted Analytical Documentation
- Documenting business requirements
- Describing processes
- Summarizing workshop notes and minutes
Integrating AI into the Daily Workflow
Gen AI as a Cognitive Aid, Not a Replacement
- Critical evaluation of AI-generated content
- Verifying and validating outputs
- Preventing superficial or thoughtless automation
AI in Stakeholder Communication
- Preparing updates and communications
- Simplifying complex information
- Tailoring messages for diverse audiences
Risks and Responsibility
- Data privacy and confidentiality concerns
- Accountability for AI-generated content
- Ethical considerations in AI usage
Creating a Custom BA Workflow with AI
- Practical use-case scenarios
- Integration with existing productivity tools
- Establishing team best practices
Requirements
- Professional background in roles involving data analysis, reporting, or business process support.
- Technical proficiency: Competence in MS Excel, particularly with lookup functions, pivot tables, and basic charting.
- Domain expertise: A foundational understanding of Key Performance Indicators (KPIs) within your specific business area, along with familiarity with the organizational data lifecycle.
Target Audience
- Business and Systems Analysts.
- Product Owners and Product Managers.
- Business Consultants.
- Specialists in Requirements Engineering.
Testimonials (2)
Friendly, plenty of breaks to think about what we have learnt and lovely guy.
Leanne - Welsh Revenue Authority
Course - Agile Business Analysis
comparing theory to practical life