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 Duration 7 hours

Course Outline

Introduction

• The current landscape of digital banking in Bulgaria and the region

Creating Value

• Digital channels and mobile banking
• Digital lending: shifting from branch visits to minute-long online processes
• SME banking

Fintech and Banks

• Dynamics of competition and partnership
• Mutual learning opportunities between banks and fintechs

Agile as a Transformation Catalyst

• Insights from the trainer’s master’s research
• Transitioning from projects to products

Organization, People, and Culture

• Why technology alone is insufficient
• The roles of leadership and middle management

Case Studies

• Analyzing transformations that succeeded versus those that failed
• Key takeaways

Summary and Next Steps

Requirements

Prerequisites

• No prior experience with Agile or digital product management is necessary
• A general understanding of financial services is advantageous

Target Audience

• Managers and specialists within banks, insurers, and payment institutions
• Teams at fintech companies
• Consultants serving the financial sector

Number of participants


Price per participant

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