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 Duration 14 hours

Course Outline

Brand Positioning and AI-Assisted Content Development

  • Establishing academic, institutional, and brand positioning frameworks
  • Leveraging AI to draft persona-driven content for web, email, and social media
  • Ensuring brand voice consistency, editing, and quality control using AI tools

Public Relations and Reputation Stewardship

  • Monitoring online reputation using AI-powered social listening technologies
  • Proactive PR strategies: utilizing AI for media outreach and drafting press materials
  • Developing crisis response playbooks and planning supported by AI alert systems

Digital Marketing Refinement and Analytical Insights

  • Applying machine learning-based clustering for audience segmentation and targeting
  • Conducting campaign A/B testing, uplift modeling, and attribution analysis
  • Implementing automated creative testing and budget optimization processes

Innovating Educational Products and Services

  • Identifying new product opportunities through data-driven market discovery
  • Designing microcredentials, hybrid learning offerings, and AI-enabled services
  • Applying rapid prototyping methods and pilot evaluation frameworks

Enriching Academic Programs with AI Distinctives

  • Integrating AI capabilities into curricula and student support services
  • Communicating program value through AI-generated evidence and outcome data
  • Establishing partnership models with industry leaders and AI technology vendors

Internal Communications, Change Management, and Digital Culture

  • Cultivating internal support and buy-in for AI initiatives
  • Addressing training needs, governance structures, and ethical considerations in AI usage
  • Creating roadmaps for building internal capabilities and adapting roles

Events, Outreach, and Stakeholder Interaction

  • Designing academic and outreach events enhanced by AI for logistics and personalization
  • Employing AI insights for school engagement strategies and relationship mapping
  • Utilizing analytics to measure event impact and track follow-up conversions

Capstone Project: Strategic Plan for an AI-Enabled Marketing Initiative

  • Group design phase: defining objectives, selecting tools, setting KPIs, and outlining rollout plans
  • Presenting the strategic plan and incorporating peer feedback
  • Developing an implementation roadmap focused on quick wins

Recap and Future Action Steps

Requirements

  • Fundamental understanding of core marketing principles
  • Prior experience with digital marketing channels is advantageous
  • Willingness to integrate AI-powered tools and workflows into daily operations

Target Audience

  • Marketing managers within the higher education sector
  • Leaders in institutional communications and public relations
  • Program directors and innovation-focused teams

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