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Course Outline

Positioning and AI-Assisted Content Creation

  • Establishing academic, institutional, and brand positioning strategies.
  • Utilizing AI to generate persona-driven content for websites, email, and social media.
  • Employing AI tools for editing, quality assurance, and maintaining consistent brand voice.

Public Relations and Reputation Management

  • Tracking online reputation using AI-powered listening tools.
  • Proactive PR: Leveraging AI for media outreach and drafting press materials.
  • Developing crisis planning and response protocols supported by AI alerts.

Digital Marketing Optimization and Analytics

  • Implementing segmentation and targeting through ML-based clustering.
  • Conducting campaign A/B testing, uplift modeling, and attribution analytics.
  • Automating creative testing and budget optimization processes.

Innovation in Educational Products and Services

  • Identifying product opportunities through data-driven discovery.
  • Designing microcredentials, blended learning options, and AI-enabled services.
  • Establishing frameworks for rapid prototyping and pilot evaluation.

Enhancing Academic Programs with AI Differentiators

  • Integrating AI features into curricula and student services.
  • Articulating program value using AI-generated evidence and outcomes.
  • Exploring partnership models with industry leaders and AI vendors.

Internal Communication, Change Management, and Digital Culture

  • Cultivating internal support for AI initiatives.
  • Addressing training, governance, and ethical considerations for AI usage.
  • Developing roadmaps for capability building and role adaptation.

Events, Outreach, and Stakeholder Engagement

  • Designing academic and outreach events enhanced by AI for logistics and personalization.
  • Formulating school engagement strategies and relationship mapping using AI insights.
  • Measuring event impact and follow-up conversion through analytics.

Capstone: Strategic Plan for an AI-Enabled Marketing Initiative

  • Group design activity: defining objectives, tools, KPIs, and rollout plans.
  • Presenting the strategic plan and receiving peer feedback.
  • Creating a roadmap for implementation and identifying quick wins.

Summary and Next Steps

Requirements

  • Foundational understanding of marketing principles.
  • Prior experience with digital channels is advantageous.
  • Willingness to embrace AI-driven tools and workflows.

Target Audience

  • Marketing managers in the higher education sector.
  • Leaders in institutional communications and public relations.
  • Program directors and innovation teams.
 14 Hours

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