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 Duration 21 hours

Course Outline

🔹 Module 1 – Overview of Dynamics 365 Business Central (BC)

  • Introduction to the Microsoft Dynamics 365 BC ERP
  • Core modules and system functionalities
  • Basic navigation and interface interaction

🔹 Module 2 – Fundamentals of Warehouse Management in Business Central

  • WMS concepts in an ERP environment
  • Configuring warehouse structures, zones, bins, and units of measure
  • Inbound and outbound procedures: receiving, storage, and dispatch
  • Inventory tasks: cycle counting and internal transfers

🔹 Module 3 – Integrating Warehouse Insight

  • Introduction to Warehouse Insight and its connection with BC
  • Setup and operation using mobile devices and barcode scanners
  • Hands-on execution of tasks via handheld devices (Datalogic, Zebra, Honeywell)
  • Supported tasks: receiving, picking, put-away, packing, and shipping
  • Uniform interface experience across various warehouse setups

🔹 Module 4 – License Plating and Advanced Traceability

  • Understanding License Plate Numbers (LPN)
  • Creation and management of LPs for pallets, boxes, and containers
  • Label generation and report archiving
  • Tracking mixed items using unique LPNs
  • Minimizing manual scans and improving data capture accuracy

🔹 Module 5 – Equipment Calibration and Quality Assurance

  • Embedding quality control processes within the WMS
  • Monitoring calibration schedules and equipment condition
  • Documenting inspections and non-conformities in the ERP
  • Generating alerts for maintenance and calibration requirements

🔹 Module 6 – Test Requests (ST) and Custom Workflows

  • Designing the Test Request (ST) process in Business Central
  • Automating approval processes and notifications (optional via Power Platform)
  • Dashboards and reporting tools for monitoring test and equipment status

🔹 Module 7 – Best Practices, Configuration & Troubleshooting

  • Recommended strategies for warehouse and LPN configuration
  • Defining user roles and access permissions
  • Version compatibility and upgrade planning (e.g., moving to v23)
  • Resolving common issues and troubleshooting
  • Integration with other Microsoft ecosystem tools (Power BI, Power Automate)

Summary and Next Steps

Requirements

  • Prior experience with ERP or WMS systems
  • A solid grasp of inventory and warehouse operational principles
  • Knowledge of Microsoft ecosystem tools (such as Power Platform, Power BI, etc.)

Target Audience

  • Warehouse managers and logistics experts
  • ERP system administrators and consultants
  • Operations and quality assurance staff

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