Grafana and GLPI Administration Training Course
Grafana is an open-source platform designed for monitoring and observability, offering tools to create, explore, and share dashboards and alerts for your infrastructure and applications. GLPI, meanwhile, is an open-source IT asset management and helpdesk system used for tracking and managing IT resources, including hardware, software, and user support tickets.
This instructor-led, live training (available online or onsite) is designed for IT professionals at beginner to intermediate levels who wish to acquire the knowledge and practical skills needed to excel in Grafana and GLPI administration.
Upon completion of this training, participants will be able to:
- Create and customize Grafana dashboards using various visualizations.
- Set up alerting and notifications for monitoring purposes.
- Administer user accounts, teams, and permissions.
- Effectively manage IT assets, including hardware and software inventory.
- Implement a helpdesk system for user support and ticket management.
Course Format
- Interactive lectures and discussions.
- Extensive exercises and practice sessions.
- Hands-on implementation in a live laboratory environment.
Course Customization Options
- To request customized training for this course, please contact us to arrange details.
Course Outline
Introduction
- Overview of Grafana and GLPI
- Key features and capabilities of Grafana
- Key features and capabilities of GLPI
Getting Started
- Installing Grafana and GLPI on various platforms
- Basic configuration and setup of Grafana
- Basic configuration and setup of GLPI
- Configuring data sources
Creating Grafana Dashboards
- Understanding dashboards in Grafana
- Creating your first dashboard
- Different visualization types and customizing panel settings
- Setting up alerts and notifications
- Alerting rules and conditions
Advanced Grafana Administration
- Managing users and teams in Grafana
- Access control and permissions
- Installing and managing Grafana plugins
- Backup and restore strategies for Grafana
GLPI Helpdesk and Ticketing
- Understanding the GLPI helpdesk system
- Creating and managing tickets
- Managing user requests and service fulfillment
- SLA management
- Setting up notifications and automated actions
- Email and notification templates
Advanced GLPI Administration
- Managing user accounts and permissions
- Role-based access control
- Extending GLPI with plugins
- Customizing forms and fields
- Backup and recovery procedures
- Routine maintenance tasks
Best Practices and Troubleshooting
- Best practices for efficient administration
- Security considerations
- Common issues and their resolutions
- Where to find help and support
Summary and Next Steps
Requirements
- Basic understanding of IT concepts
Audience
- System administrators
- IT managers
Need help picking the right course?
uzbekistan@nobleprog.com or +919818060888
Grafana and GLPI Administration Training Course - Enquiry
Grafana and GLPI Administration - Consultancy Enquiry
Testimonials (1)
workshops, practical examples
Martin Stuparek - Orange Slovensko, a.s.
Course - Monitoring with Grafana
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