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 Duration 14 hours

Course Outline

Learning Outcomes

  • Grasp the components and operational mechanisms of a Quality Management System and its primary processes
  • Recognize the interrelationships between ISO 9001 and other standards and regulatory frameworks
  • Comprehend the strategies, methods, and techniques applied to the implementation and administration of a QMS

Pedagogical Methodology

  • Instructional sessions are supported by practical inquiries and real-world examples
  • Hands-on activities feature illustrative cases and group discussions
  • Mock examinations mirror the structure of the official Certification Exam
  • Day 1: Overview of quality concepts, QMS structure, and ISO 9001 Clauses 4–6
  • Day 2: ISO 9001 Clauses 7–10 and the certification examination

The examination strictly adheres to the standards set by the PECB Examination and Certification Programme. It covers the following competency areas:

Domain 1: Core concepts and principles of quality management and QMS based on ISO 9001

Domain 2: ISO 9001 specifications for a quality management system—Clauses 4 through 10

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