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Course Outline

Learning objectives

  • Understand the operations of a Quality Management System (QMS) based on ISO 9001
  • Recognise the correlation between ISO 9001 and other standards and regulatory frameworks
  • Understand the auditor’s role in planning, leading, and following up on a management system audit in accordance with ISO 19011
  • Learn how to lead an audit and manage an audit team
  • Learn how to interpret the requirements of ISO 9001 within the context of a QMS audit
  • Acquire the competencies of an auditor to plan an audit, lead an audit, draft reports, and conduct follow-up activities in compliance with ISO 19011

Educational approach

  • This training is grounded in both theoretical foundations and best practices applied in QMS audits
  • Lecture sessions are enhanced with practical questions and real-world examples
  • Practical exercises include case studies and discussion-based scenarios
  • Practice tests are designed to closely resemble the Certification Exam

Requirements

A fundamental understanding of ISO 9001 and comprehensive knowledge of audit principles.

 35 Hours

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