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Duration 35 hours
Course Outline
Day 1: Introduction to ISO 9001 and the initiation of a QMS implementation
- Course objectives and structural overview
- Insights into ISO, management systems, and the ISO 9000 family
- Foundations of quality and QMS aligned with ISO 9001
- Starting the QMS implementation process
- The role of leadership and organizational commitment
- Defining the quality policy
- Defining roles, responsibilities, and authorities
Day 2: Implementation plan of a QMS
- Analyzing the organizational context
- Defining the scope of the QMS
- Strategies for addressing risks and opportunities
- Setting quality objectives
- Managing change effectively
- Resource allocation
- Ensuring competence
Day 3: Implementation of a QMS
- Fostering awareness and communication
- Managing documented information
- Defining product and service requirements
- Designing and developing products and services
- Managing outsourced processes
- Production and service provision
- Monitoring, measuring, analyzing, and evaluating performance
Day 4: QMS monitoring, continual improvement, and preparation for the certification audit
- Conducting internal audits
- Holding management reviews
- Handling nonconformities and corrective actions
- Driving continual improvement
- Preparing for the certification audit
- Course conclusion
Day 5: Certification Exam
Requirements
Participants are expected to possess a foundational understanding of ISO 9001 as well as comprehensive knowledge of implementation principles.
Testimonials (2)
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
The training was well put together & very informative.