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Course Outline

Module 1: Overview and Architecture of Microsoft Teams

  • Core Teams components and services
  • Teams architecture and dependencies
  • Role-based access control and administration

Module 2: Managing Teams Collaboration Experiences

  • Creating and managing Teams, channels, and chats
  • Configuring meeting policies and user experiences
  • Apps, integrations, and lifecycle management

Module 3: Teams Phone and Voice Solutions

  • Concepts and architecture of Teams Phone
  • Configuring calling plans and direct routing
  • Managing devices, dial plans, and emergency calling

Module 4: Governance, Security, and Compliance

  • Teams policies, governance frameworks, and lifecycle management
  • Implementing security and compliance settings
  • Auditing, reporting, and compliance monitoring

Module 5: Monitoring and Troubleshooting Teams

  • Monitoring Teams service health and usage patterns
  • Troubleshooting issues related to meetings, voice, and collaboration
  • Reporting tools and analytics for performance optimization

Module 6: Advanced Configuration and Integration

  • Integrating Teams with Microsoft 365 and third-party applications
  • Considerations for hybrid deployments
  • Automation and PowerShell scripting for Teams administration

Module 7: Exam Preparation and Certification Readiness

  • Overview of MS-721 exam objectives
  • Exam structure, format, and question types
  • Practice questions and review sessions
  • Study resources, tips, and strategies for success

Summary and Next Steps

Requirements

  • Understanding of Microsoft 365 services and administration
  • Experience with core Microsoft Teams functionality
  • Familiarity with basic networking and identity concepts

Target Audience

  • Microsoft Teams administrators
  • Collaboration system engineers
  • IT professionals managing Microsoft 365 communications
 35 Hours

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Testimonials (1)

The engagement and the practical examples we did as a group to get more understanding of the topic

ISABELLA - Sedibeng TVET College
Course - Microsoft Teams, Outlook, OneDrive, and Lists Integration

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MS Teams
MS Teams