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Course Outline
Module 1: Microsoft Teams Overview and Architectural Foundations
- Core components and services within Teams
- Architectural structure and system dependencies
- Role-based access control and administrative responsibilities
Module 2: Managing Teams Collaboration Experiences
- Creation and management of Teams, channels, and chat interfaces
- Configuration of meeting policies and user experiences
- Application integration, extensions, and lifecycle management
Module 3: Teams Phone and Voice Solutions
- Foundational concepts and architecture of Teams Phone
- Setup of calling plans and direct routing configurations
- Management of hardware devices, dial plans, and emergency calling protocols
Module 4: Governance, Security, and Compliance
- Establishing Teams policies, governance structures, and lifecycle controls
- Implementation of security protocols and compliance settings
- Auditing processes, reporting mechanisms, and compliance monitoring
Module 5: Monitoring and Troubleshooting Teams
- Tracking Teams service health and usage metrics
- Diagnosing and resolving issues related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics for performance optimization
Module 6: Advanced Configuration and Integration
- Integrating Teams with the broader Microsoft 365 suite and third-party applications
- Considerations for hybrid deployment scenarios
- Leveraging automation and PowerShell for efficient Teams administration
Module 7: Exam Preparation and Certification Readiness
- Review of MS-721 exam objectives and scope
- Analysis of exam structure, format, and question types
- Engagement in practice questions and review sessions
- Utilization of study resources, tips, and strategies for success
Summary and Next Steps
Requirements
- A solid grasp of Microsoft 365 services and administrative tasks
- Practical experience with the core functionality of Microsoft Teams
- Basic knowledge of networking and identity concepts
Target Audience
- Microsoft Teams administrators
- Collaboration system engineers
- IT professionals responsible for managing Microsoft 365 communications
35 Hours
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
