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Course Outline

  • Understanding one's own personality type and the associated ways of experiencing emotions.
  • Developing competencies in recognizing and working with emotions.
  • Increasing effectiveness in transforming difficult emotions and coping with stress.
  • Developing skills to handle difficult emotions of colleagues and clients.
  • Communication and awareness of one's own emotions.
  • The power of words.
  • Working on one's own emotional model based on Goleman's framework.
  • Discovering one's own emotional competence.
 14 Hours

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